Store Sales Associate (m/f/d/x)
- Onsite
About the role
Deutsche Telekom Privatkunden-Vertrieb GmbH
We are the face of Telekom. Our job is to inspire and advise customers; with us, you can experience innovation firsthand. Are you open to technology—and to people, of course? Then come join us! We offer plenty of opportunities.
Job Description
You’re a confident sales representative on the Telekom Shop team. During consultations, you’ll impress customers by demonstrating a deep understanding of their needs, applying your extensive technical knowledge effectively, and bringing our product range to life. You’ll support your colleagues in technical matters as a trusted partner, drawing on your professional experience.
As a sales associate in the Telekom Shop, you’ll take on the following responsibilities:
- You’ll advise customers and sell standard products and services
- You’ll handle service tasks at the service counter, including troubleshooting using simple methods
- You’ll resolve critical and complex customer issues and process customer orders according to system guidelines, including data maintenance
- You will participate in product-specific sales promotion activities in the region
- You will assist with the onboarding and training of store employees
Requirements
You have completed vocational training and have either received specific, task-related further training or have equivalent professional experience. Due to your subject-specific professional experience, you already possess specialized knowledge in sales.
In addition, you possess the following knowledge and skills:
- A confident demeanor and a passion for sales
- Knowledge of the Deutsche Telekom product portfolio or a willingness to acquire it
- A high degree of goal orientation, commitment, flexibility, and resilience
- Willingness to adjust your work schedule based on standard store hours and customer traffic
- A well-groomed appearance
- Sales and negotiation skills
Your application may be processed by external service providers in Germany. Applications for positions outside Deutsche Telekom AG may also be processed by recruiters in other European countries. This also applies to the processing of applications for subsidiaries of Deutsche Telekom AG. Therefore, the following note applies to our civil servants: You are not required to include documents relevant to your personnel file—in particular, civil service performance evaluations—with your application. However, you are free to provide these documents voluntarily.
This position is also available on a part-time basis.
People with severe disabilities will be given priority consideration if equally qualified.