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API Integration & Technical Support Engineer

GSSTech Group

India

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About the role

Experience: 3–5 Years
Employment Type: Full-Time

Job Summary

We are looking for a skilled API Integration & Technical Support Engineer responsible for implementing, maintaining, and supporting system integrations. The candidate should have experience in API development, data integration, troubleshooting, and production support.

Key Responsibilities

  • Design, develop, and implement REST API integrations between different systems.
  • Configure and manage API connectivity, authentication, and authorization.
  • Perform data mapping, transformation, and validation.
  • Conduct API testing using tools such as Postman or similar platforms.
  • Troubleshoot integration issues, API failures, and data mismatches.
  • Monitor API performance, logs, and integration activities.
  • Coordinate with internal teams, clients, and external service providers.
  • Support system deployment, testing, and production go-live activities.
  • Prepare technical documentation and implementation reports.
  • Provide ongoing technical and production support.

Required Technical Skills

  • Good knowledge of REST APIs, JSON, XML, HTTP, and HTTPS.
  • Experience with API integration and system-to-system communication.
  • Knowledge of API authentication methods and security practices.
  • Hands-on experience with Postman or similar API testing tools.
  • Basic knowledge of SQL and database concepts.
  • Understanding of data mapping, validation, and error handling.
  • Knowledge of troubleshooting, logging, and monitoring.

Preferred Skills

  • Experience with API Gateways or middleware platforms.
  • Experience in enterprise application integration.
  • Knowledge of cloud-based or on-premises integrations.
  • Experience supporting production environments.

Educational Qualification

Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.

Key Competencies

  • Strong analytical and problem-solving skills.
  • Good communication and coordination skills.
  • Ability to work independently and within a team.
  • Strong documentation and troubleshooting capabilities