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Product Feature Designer

Phoenix Group

Telford, England, United Kingdom · London, England, United Kingdom

  • Hybrid
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About the role

Job Type:  6 month FTC

Closing Date: 27th November 

Location: London or Telford

Salary and benefits: Up to £80,000 dependant on experience, discretionary bonus,  private medical cover, 38 days annual leave, up to 12% employer pension contribution, 12x salary life assurance, career breaks, income protection, 3x volunteering days and much more! 

Flexible working: All roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about flexible working here.

Who are we? 

We’re Standard Life, a retirement specialist focused entirely on retirement savings and income. We champion the belief that everyone’s journey to and through retirement can be better, and for more than 200 years, we’ve been helping our customers plan and prepare for their financial futures.

 

Life today is increasingly complicated, uncertain and unpredictable. People move through different careers, face unexpected moments and navigate important choices. We offer our colleagues flexibility, trust and benefits that work for whatever life brings. In return we expect curiosity, connection, accountability and high standards. We make room for what matters - so you can bring your best, every day.

 

The Product Feature Designer will join Standard Life’s Retirement Solutions & Asset Management (RS&AM) business unit on a 12-month fixed-term contract or secondment to support the development of an application that enables data orchestration and transformation across the PRT value chain. Working as part of a cross-functional agile team, the role will combine UX and UI design with the refinement and delivery of front-end-focused user stories. The role is integral to putting users at the heart of the application, designing an inclusive digital service from a deep understanding of real user needs, behaviours and challenges. Through user research, iterative design and regular testing with users, the Product Feature Designer will ensure that the application is intuitive, accessible and effective, meeting user goals as well as business requirements. 

 

 

The Role

We’re looking for a talented Product Feature Designer to join our Retirement Solutions & Asset Management team and help shape an important new digital application supporting our Pension Risk Transfer (PRT) business.

You’ll work within a cross-functional agile team to design an application that enables data orchestration and transformation across the PRT value chain.

This is a hands-on role combining UX/UI and product design, user research and feature definition. You’ll work closely with users to understand complex processes and pain points, translate these into intuitive digital journeys and then partner with Product Owners and engineers to turn your designs into features that can be delivered.

It’s a great opportunity for someone who enjoys simplifying complexity, designing data-rich experiences and seeing their work move from initial discovery through to a working product.

What you’ll be doing

You’ll:

  • Work directly with users and stakeholders across areas including Pricing/BPA, Client Services, Reinsurance and Finance to understand their needs, challenges and desired outcomes.
  • Define intuitive end-to-end user journeys across complex processes, data and systems.
  • Bring ideas to life through Figma, creating wireframes, user flows, journey maps, prototypes and high-fidelity designs.
  • Plan and undertake user research and usability testing, using insight and evidence to continually improve the experience.
  • Collaborate with Product Owners, engineers, business SMEs and other designers to develop practical solutions.
  • Translate validated designs into well-defined features, user stories and testable acceptance criteria.
  • Support backlog refinement, sprint planning and reviews, staying closely involved throughout development.
  • Review delivered features to ensure they remain aligned with the agreed design and user need.
  • Apply inclusive design and accessibility principles, designing to WCAG 2.2 Level AA standards.
  • Use and contribute to the Standard Life Design System to create consistent, high-quality experiences.

     

What we’re looking for

You’ll be an experienced Product Designer, UX/UI Designer, Service Designer or Feature Designer who can demonstrate experience taking complex digital products from discovery and research through to design and delivery.

Ideally, you’ll bring:

  • Strong UX and UI design capability, backed by a portfolio of user-centred digital products or services.
  • Excellent practical knowledge of Figma, including prototyping, interaction design and developer handover.
  • Experience designing complex, data-rich applications, workflows or internal digital services.
  • Experience conducting user research and usability testing and turning insight into practical design decisions.
  • Strong journey mapping, interaction design and prototyping skills.
  • Experience working in an agile product environment alongside Product Owners and engineers.
  • The ability to turn designs into clear front-end user stories and acceptance criteria.
  • A good understanding of accessibility, inclusive design and WCAG 2.2 AA.
  • Strong communication and facilitation skills, with the confidence to work with both technical and non-technical stakeholders.
  • The ability to balance user needs with business outcomes, technical constraints and delivery priorities.

It would be great if you also have

  • Experience designing complex enterprise or data-intensive applications.
  • Knowledge of HTML or front-end technologies.
  • Experience working with enterprise design systems.
  • Experience within financial services, pensions, annuities or Pension Risk Transfer.
  • Experience working across multiple teams or organisational boundaries.

     

Why this role?

You’ll have the opportunity to influence the design of a new application from an early stage and work directly with the people who will use it.

Rather than focusing purely on visual design, you’ll be involved throughout the product lifecycle, from understanding the problem and researching user needs through to prototyping, feature definition and delivery.

If you enjoy making complicated processes simpler and creating digital experiences that genuinely make people’s jobs easier, we’d love to hear from you.

 

We want to hire the whole version of you.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you. 

 If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best. 

We’re reviewing applications as they come in, so apply early to avoid missing out.

Find out more about working at Standard Life

 

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