Technology Operations & Procurement Analyst
- Onsite
About the role
At GBST, we’re inspiring wealth innovation for wealth management and advice organisations globally. Our commitment to excellence, track record of continued and successful delivery, hard work and product excellence has earned us the trust and partnership of many of the world’s leading financial services organisations. We’ve invested heavily in transforming our technology stack to bring a truly immersive and digital experience to the front and back-office.
The opportunity
We’re looking for a Technology Operations & Procurement Analyst to support the effective delivery of technology services and procurement across our business. You’ll help coordinate day-to-day technology operations, manage purchasing processes and supplier relationships, and provide clear reporting that supports informed decisions. You’ll work with colleagues across technology, finance and the wider business to help ensure our teams have the tools, services and support they need. You’ll be joining a global, diverse team and collaborating with internal stakeholders and external suppliers to support reliable technology services, value for money and efficient procurement processes. This is an opportunity to contribute to the smooth running of technology operations while helping improve processes and supplier outcomes.
Other key responsibilities include:
Coordinate technology purchasing activities, including purchase requests, quotations, approvals, purchase orders and invoice queries.
Support supplier onboarding and maintain accurate supplier, contract, asset and procurement records.
Assist with supplier and contract management, including monitoring renewals, service commitments, costs and key dates.
Work with technology teams to track hardware, software licences and other technology assets throughout their lifecycle.
Monitor technology service requests and operational tasks, helping ensure issues are followed up and resolved in a timely manner.
Prepare and maintain reports on procurement activity, supplier performance, technology spend and asset information.
Identify opportunities to improve technology operations and procurement processes, documentation and controls.
Build effective working relationships with internal stakeholders and suppliers, providing responsive and professional support.
What we are looking for
Comfortable in communication across our business in both English and Vietnamese
Experience in technology operations, procurement, purchasing, supplier administration or a related support role.
Strong organisation skills and the ability to manage competing tasks, deadlines and priorities.
Confident communication and stakeholder service skills, with the ability to work effectively across teams.
Strong attention to detail when handling records, invoices, contracts and operational data.
Experience using Microsoft Office applications, particularly Excel, and familiarity with procurement or service management systems.
An analytical and practical approach to resolving issues and improving processes.
A collaborative, adaptable approach and a commitment to handling information responsibly.
Our Vietnam benefits include:
Full statutory contributions: Social, Health and Unemployment Insurance (SHUI) in accordance with Vietnamese law, based on your monthly gross salary
13th month salary bonus
17 days paid annual leave per year, plus 1 GBST&U Day paid leave to attend the Annual Company trip
Flexible working hours
Team building activities
Commuting allowance
Paid parental leave
LinkedIn Learning
Gift on each special occasions: new year, mid-autumn, women's day