Communications and Public Affairs Manager, UK and Europe

About Auror

At Auror, we’re empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It’s high volume crime that’s increasingly organised in nature and is putting people, retailers, and communities at risk every day.

Founded in New Zealand 12 years ago, we’re working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK. Auror is connecting people and intelligence to reduce crime. We’re using technology for good.

Our mission is clear: reduce violent retail crime by 50% in 5 years. It's an ambitious goal - and one we believe is achievable. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you’re looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team.

We're also embracing the potential of AI to supercharge our impact - whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and what we build, and we encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function.

The Role

As Communications Manager, you will play a hands-on role in executing media initiatives, issues management, content creation, and industry and government relations. You’ll have the opportunity to share Auror’s 50 in 5 mission and position Auror as the trusted voice on retail crime intelligence and retail safety. This role will drive our communications and content function in the United Kingdom, Europe and South Africa, while also providing support to our global team and other markets as required.

Responsibilities

• Executing Auror’s UK and Europe communications and content strategy, in collaboration with Marketing and other cross-functional teams.

• Drafting media releases and briefing packs, and supporting issues management and comms response plans.

• Manage Auror’s government relations and public affairs activity, including engagement with industry partners.

• Deliver thought leadership initiatives such as social media content, newsletters, whitepapers, op-eds, and speaking engagements.

• Contributing to a global Marketing and Communications content calendar. This also includes supporting the creation of content for external-facing channels.

• Providing trusted comms advice to senior leadership across the business, leading interview and speaking engagement briefings, and media training.

• Build relationships with journalists, and communications stakeholders at retailers, law enforcement agencies and industry associations.

This role reports to Mitch Gastin, Director of Communications, Global

Requirements

• 5+ years of experience working in media, communications, or public policy. Relevant professional background in retail, law enforcement or SaaS would be highly regarded.

• Strong understanding of the media environment (including new media and trade media), and other external-facing communication channels such as social media.

• Excellent writing skills and ability to communicate complex tech and software concepts to a wide range of audiences.

• Strong time management skills and experience juggling competing deadlines.

• Comfortable with ambiguity - we operate in a dynamic way, which can mean priorities and pace can change accordingly.

• Excellent communication and interpersonal skills with an aptitude for building strong relationships.

• Proven track record of identifying risk and mitigating potential issues.

• Flexibility for occasional travel - generally quarterly or as required for key opportunities.

We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page).

With diversity and inclusion at the forefront of Auror’s guiding principles, we promote a culture that celebrates diversity and inclusiveness at Auror, regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.

Benefits:

• Competitive salary range: Depending on the level of experience, starting salary band for the role is £66,250 - £76,250.

• Annual bonus: Eligibility for a £5,500 bonus at the end of the financial year if we’ve hit our revenue goals together.

• Generous annual leave: 29 days of annual leave per year, plus public holidays, so you can properly rest and recharge.

• Employee share scheme: You’ll own part of a company making a real difference!

• Wellness days: We offer 10 paid Wellness Days per year, which can be used for mental or physical health, medical appointments, or to care for an unwell family member.

• Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend.

• Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy.

• Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to £375 for expert sessions every year.

• Private Medical Insurance: Auror covers the cost of your plan membership with Vitality, where you will also enjoy the benefits of their Vitality Programme for health and wellbeing.

• Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non-birth parents following birth, adoption, or surrogacy, available to all Aurors from day one.

• Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills.

• Team love: We have regular team lunches and social events where most (if not all) activities are during work hours.

What are the next steps?

If you’re excited about our mission and you have the experience and a passion for this role, please hit “Apply”.

If you’re not sure that you tick all the boxes but feel you’re close to what we’re looking for, please apply anyway! We’re proud that Auror is a place where everyone can learn and grow so we’d love to hear from you.

You'll be asked to submit a cover letter as part of your application. While this is optional we do encourage it, as we find cover letters can tell a story that resumes alone often cannot. Our hiring team love to understand what attracted you to this role and why you are excited about the opportunity to join Auror.

Once you apply, you’ll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we’ll be able to help you from there.