Senior Manager-Internal Audit Tech

About M&G India

We are M&G India, the strategic innovation and digital hub for M&G. Established in 2003, we have offices in Mumbai and Pune.

Our teams work closely with colleagues across the Group worldwide to drive transformation, build digital capability, and support sustainable growth. By leveraging technology, AI, automation, and process excellence, we bring new ways of thinking to improve outcomes for both customers and colleagues.

Grounded in a vibrant culture with strong foundations, we are central to how M&G is transforming as a business.

About M&G

Our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

Job Description

Job Title

Senior Manager-Technology Principal Auditor

Grade

2 B

Level

Experience Colleague

Job Function

Internal Audit

Job Sub Function

Internal Audit - Technology Principal Auditor

Reports to

In your role as an Internal Audit –Senior Manager- Technology - Principal Auditor - within the Audit team you’ll be reporting into the  Assistant Vice President in M&G Global Services Private Limited

Location

Mumbai

Business Area

M&G Global Services

Overall Job Purpose

At M&G our purpose is to give everyone real confidence to put their money to work. As an international savings and investments business with roots stretching back more than 170 years, we offer a range of financial products and services through Asset Management, Life and Wealth. All three operating segments work together to deliver attractive financial outcomes for our clients, and superior shareholder returns.

Through our behaviours of telling it like it is, owning it now, and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

The Role:

Internal Audit is an independent, objective, assurance function that is critical to meeting our business ambitions whilst also protecting the interests of our customers by ensuring that the internal control, risk and governance frameworks are always fit for purpose. We look beyond financial risks and statements to consider wider issues such as the organisation's reputation, growth, its impact on the environment and the way we treat our customers and employees.

As an Audit Assignment team member you will be helping to deliver meaningful improvements across the business by engaging with stakeholders to identify risk and control improvements across a range of different business functions; helping you develop an understanding of the business as well as building confidence & presentation skills through exposure to Senior Management.

This is a Senior Manager  - Principal Auditor level role in the Internal Audit function for those with at least eight years’ experience in financial services or internal / external audit. The role is intended to bring the role holder up to the level where they are able to work independently and have:

·       a high level of understanding in the workings of both a Financial Services Group and/or an Internal Audit function;

·       a good understanding of the behaviours required to succeed in a respectful workplace where teamwork is essential;

·       confidence to lead and train staff in performing internal audit assignment;

·       an ability to lead all aspects of audit assignments without supervision, applying relevant project management techniques, tools and people skills in line with best practice;

·       an ability to quickly assess key operational processes and identify operational risks and controls, and deficiencies / inefficiencies inherent within them;

·       an ability to plan and undertake complete audit assignments without supervision;

·       an ability to articulate effectively both orally and in writing with minimal correction needed; and,

·       confidence to challenge assumptions and articulate findings to senior stakeholders.

Accountabilities/Responsibilities

Primary Key Responsibilities

To work under the direct supervision and guidance of the Community Lead/ Head of Audit/ Senior Audit Manager and Audit Manager/ Field Manager to generally achieve the following mainly for M&G Plc IA function and for the wider M&G Global Services.

Planning and Risk Assessment

• Leading and running the meetings with auditees to develop an understanding of business processes.
• Coordinating the collation and review of information in the areas of the audit for which you are responsible to help identify key risks, controls, and scope areas.
• Preparing elements of the key planning documentation such as audit planning memorandum, risk and control matrix including testing strategies as directed and required in accordance with the requirements of the Internal Audit Standards Manual.
• Update TeamMate+ records of processes, activity and risk as directed / required.
• Prepare complex technology driven written and verbal deliverables such as reports, findings and presentations.
• Produce a summary of key controls for the area under review and a testing plan for approval by the Audit Manager/Head of Audit.  Lead fieldwork meetings and keeping AMs/SAMs/ HoAs aware of progress.

Audit Performance

• Travelling to different sites when necessary to meet relevant staff and review documents and information.
• Performing and/or overseeing audit testing across different business/operational areas.
• Take responsibility for the design and performance of audit testing across different business/operational areas as directed / required.
• Producing and maintaining audit files and working papers to a consistently high standard in accordance with the requirements of the Internal Audit Standards Manual.
• Treating the personal data of our customers, employees and other individuals lawfully and in accordance with current Data Protection laws, and other related legislation.

Audit Reporting

• Supporting in the discussion of the results of audit testing and any resultant observations with stakeholders.
• Discussing the results of audit testing and any resultant observations with stakeholders and/or the Field Manager on the audit assignment.
• Raising exceptions to inform observations and/or drafting observations to a very good standard in line with the requirements of the Internal Audit Standards Manual for inclusion in the draft report with minimal correction required.
• Proposing ratings for issues raised, and in some cases the overall report, in line with the requirements of the Internal Audit Standards Manual.
• Overseeing and reviewing the documentation of audit observations written by more junior team members.
• Where required; drafting other elements of final reporting such as summary and appendices to a good standard in line with the requirements of the Internal Audit Standards Manual such that minimal correction is needed.
• Performing issue assurance as directed and assisting with workflow process on MetricStream and TM+, and support coordination and monitoring of issue closure process.
• Prepare complex technology driven written and verbal deliverables such as reports, findings and key control dashboards for continuous technology monitoring.

Business Partnering

• Discussing the audit testing to be performed with affected stakeholders.
• Assisting / leading in the discussion of the results of audit testing with stakeholders to agree observations to be raised.
• Building relationships with stakeholders through acting with integrity, professionalism, and respect at all times to ensure that the Internal Audit function is seen in the correct light.

Team Management

• Assisting and helping to train more junior members of the team in a constructive and productive manner.
• Developing good professional working relationships with colleagues behaving in a manner consistent with the Function’s Ways of Working document.

Audit Community

• Actively participate in any Audit Community to which you belong.
• Proactively seek learning opportunities to develop knowledge and experience either through training or assignments.
• Contribute in team activities and treat colleagues with respect to contribute to a positive team environment.
• Comply with all mandatory conduct, training and disclosure requirements to help ensure that the Internal Audit function is not tarnished.
• Contribution to the development of the Integrated Assurance function by  collaboratively work together with First and Second line team to work on products/audits/review in an efficient and effective way
• Drive the continuous monitoring for the Internal Audit team and create & continuously monitor KCM, which will help to have a positive impact on the audit
• Monitor and manage the technology pipeline project
• Develop skills and create an impact in our day to day work
• Drive and identify emerging technologies, application usage to test complex systems, identify trends, and incidents in the technology world to provide greater insights

Need to demonstrate the following qualities:

·       be able to lead and motivate others;

·       be eager to learn, to take on new challenges, and to take ownership of your work;

·       be able to build relationships to work collaboratively;

·       be able to challenge, be challenged, and to value and respect the views of others;

·       be willing to share your knowledge and ideas and ask for help when you need it;

·       be able to review and process information quickly; and,

·       be able to communicate clearly to meet the needs of your audience.

Additional Responsibilities :

• Lead M&G Global Services IA initiatives which will drive the IA function

• Support in one of the M&G Global Services Cross functional initiatives

Key Stakeholder Management

Internal

M&G plc IA

M&G Global Services IA

Business areas across the globe

External

Statutory Auditors and Business partners

Industry Network / Audit Forums (IIA / ISACA)

Consultants

Knowledge, Skills, Experience & Educational Qualification

Knowledge & Skills (Must Have):

• Minimum 8+ years of hands-on technical experience and proficient in auditing IT infrastructure such as networks, firewall, datacentre, operating systems, databases etc.
• knowledge to have understanding of upcoming technologies such as Artificial Intelligence, block chain (e.g. Ethereum digital framework) and/or digital technologies (e.g. authentication standards (SAML, OAuth, OpenID), mobile platforms, web-based services, DevOps, ReSTful APIs, NoSQL databases.
• Experience within the Financial Services Industry, with a focus on either insurance or investment management.

·       Good knowledge of the principles of auditing and their application to the business within a risk based audit methodology. Good working knowledge of any internal control framework.

• Design and define metrics for service/business performance measurements.
• Ability to quickly and efficiently assimilate various business processes and translate to data analytics problem.
• Ability to work effectively across a large team, understanding the team’s role in the overall strategy of the Company.
• Strong organisational skills to take ownership of agreed targets to enable efficient completion of audit projects

Behavioural Skills

• Strong organisational skills to take ownership of agreed targets to enable efficient completion of audit projects
• An innovative mind-set and the ability to develop ideas which are implemented and have a positive impact
• Written and verbal communication skills a must; strong interpersonal skills essential. Job requires frequent interaction with senior management
• Must be able to multitask while managing both time and work load.
• Must be highly motivated with strong analytical skills, willing and able to learn new business and system processes quickly
• Strong stakeholder management experience and ability to handle challenging discussions professionally.
• Able to demonstrate integrity and team spirit by exhibiting ethical behaviour in executing the job responsibilities

Knowledge & Skills (Additional) :

• Must be highly motivated with strong analytical skills, willing and able to learn new business and system processes quickly
• Good stakeholder management experience and ability to handle challenging discussions professionally

Experience:

• 8+ years of hands-on technical experience in Technology audits.
• Experience within the Financial Services Industry, with a focus on either insurance or investment management.
• Experience of working in an Audit environment or Internal Audit teams would be ideal.

·       Additional professional certification such as CISA, CISSP, PRINCE 2, etc.

• A strong working knowledge of Technology environment.
• Experience of auditing emerging risks within Cyber security and Cloud based infrastructure.
• Degree and/or relevant professional qualification and/or relevant consulting or industry expertise.

·       Should have a good knowledge of the principles of auditing and their application to the business within a risk based audit methodology. Good working knowledge of any internal control framework.

• Prior audit experience in functional domains such as financial crime, anti-money laundering, investment management processes, compliance monitoring and program assurance.
• Ability to work effectively across a large audit team, understanding the team’s role in the overall strategy of the firm.

Educational Qualification:

• Possess a degree in Computer Science or Engineering or equivalent Technology audit skills including an understanding of databases and operating systems.
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M&G Behaviours relevant to all roles:

Tell it Like it is: Respectfully speaking up to create better ways forward – both direct and empathetic

Own it Now: putting your name on thigs with confidence to drive progress and results quickly

Move it Forward Together: Forming cross-functional teams to seize the right opportunities and solve real problems

… With Care and Integrity

We have a diverse workforce and an inclusive culture at M&G Global Services, regardless of gender, ethnicity, age, sexual orientation, nationality, disability or long term condition, we are looking to attract, promote and retain exceptional people. We also welcome those who take part in military service and those returning from career breaks.