Customer Care Representative
- Onsite
- Full Time
About the role
In this Role, Your Responsibilities Will Be:
- Manage overall Customer Service Operations. (Order Admin)
- Handle order entry and management by using the Oracle system.
- Perform order entry(Marine & Industrial), Date management, Hold management,
Customer registration, Item code & End user registration
Price checking with Price Agreement and confirm Customer PO aligned
Who You Are:
You are responsible for bookings and sales, fulfilling customer needs, and promoting the company’s image and products.
- Ensures accountability: Holding self and others accountable to meet commitments.
- Collaborates: Building partnerships and working collaboratively with others to meet shared objectives.
- Communicates effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
- Customer focus: Building strong customer relationships and delivering customer-centric solutions.
- Situational adaptability: Adapting approach and demeanor in real time to match the shifting demands of different situations.
For This Role, You Will Need:
- Entry level or 1 to 3 years of relevant work experience.
- Experience using Oracle ERP systems (ERP experience required).
- Ability to communicate fluently in Korean or English
- Proficient in Microsoft Excel.
- Strong communication and collaboration skills with cross-functional departments.
Preferred Qualifications
- Experience in Customer Service or Order Administration working in a global business environment
- Fluent in Korean
Our Culture & Commitment to You:
- At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe inclusive teams, working together are key to driving growth and delivering business results.
- We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family’s physical, mental, financial, and social needs. We provide a variety of medical insurance plans, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.