Payroll Specialist II

In This Role, Your Responsibilities Will Be:

• Serve as liaison between Payroll Operations and local HR by interacting with HR, Employees, other departments, and external vendors to understand their requirements and needs.
• Track resolution of issues and risks critical to production and processes to achieve customer service goals
• Create adjustments needed to correct balances, hours, earning, etc., all types of balance adjustments
• Provide primary support to users and resolve questions in all areas of HCM specifically Payroll and employee self-service  
• Provide support for employee transfers across Emerson businesses
• Identify and report unknown/unresolved errors that impact productivity and/or the employee experience
• Perform regression testing for recurring patches/updates to the HCM and Payroll system functionality based on assigned test scripts
• Ensure accurate and timely payroll payments to employees on the payroll
• Complete basic payroll functions including balance adjustments, mass salary updates, emergency payments, and periodic processing as required
• Attend periodic training to maintain levels of proficiency
• Maintain good knowledge in the software tools that are used to manage and maintain accurate data processing
• Update employee records and interact with third parties for payments and information relating to expats and international commuters
• Provide timely documentation and responses to questions that arrive through the department mailbox, e- mail, and phone requests
• Research and investigate laws and regulation as needed
• Following up with customers and team members on requests timely and accurately
• Back-up coverage to department admin for mail processing, garnishment uploads, tax notice ticket creation, etc. 
• Other duties as assigned by management

• Ability to cope with job pressure and handle conflicts proactively
• Good team player

For This Role, You Will Need:

• Bachelors Degree in a Human Resources, Payroll, Business, or Share service center, or equivalent experience.

• 5+ years of related work experience, preferably in a multi-division, multi-state environment. 

• Must be able to use Microsoft Excel, Microsoft Word

• Ability to work in a team environment with minimum supervision

• Excellent communication skills, both verbal and written with multi-disciplines from the clerical level to senior management

• Ability to understand tax laws and social security

• Ability to show promptness and urgency in recognizing priority of tasks

• Ability and willingness to accept change

• Ability to function effectively in a rapid-paced environment

• Must be able to think logically and creatively to resolve problems and prevent them from reoccurring

• Must be detail-oriented and conscious of data confidentiality requirements

• Ability to understand processes without every detail needing to be defined

• Must be able to multi-task

Preferred Qualifications That Set You Apart:

• Experience with Oracle applications would be preferred.

• English as working language would be preferred.