Hospital Procurement Support Specialist - MED&CEE

At AniCura, we are united by our passion for creating the best possible care for pets. As part of the Mars Veterinary Health family, we operate a growing network of veterinary hospitals and clinics across Europe, working together to improve animal health and wellbeing.

We are now looking for a Hospital Procurement Support Specialist to join our Procurement team and play a key role in supporting veterinary clinics across the MED & CEE region. This position combines supplier management, procurement operations, stakeholder engagement, compliance monitoring, and sourcing support, ensuring our clinics receive the products and services they need while maximizing value from our supplier agreements.

If you enjoy working closely with internal stakeholders, analysing data, solving problems, and driving procurement excellence in a dynamic healthcare environment, we'd love to hear from you.

What you'll do

As Hospital Procurement Support Specialist, you will act as the main procurement contact for our clinics while supporting strategic purchasing initiatives across the MED & CEE region.

Procurement Support & Stakeholder Management

• Be the first point of contact for procurement-related queries from clinics across the MED & CEE region via ServiceNow, email, and phone.

• Triage, prioritize, and resolve procurement support requests within agreed service levels.

• Build strong relationships with clinic managers, head nurses, and local teams to provide guidance on procurement processes, suppliers, and contracts.

• Support the implementation and adoption of procurement policies, tools, and best practices across clinics.

Compliance Monitoring & Spend Management

• Regularly monitor purchasing compliance across clinics, including:

  • Spend with preferred versus non-preferred suppliers.

  • Purchases made outside contracted agreements.

  • Catalogue compliance and preferred product utilization.

• Analyse purchasing trends and identify opportunities to improve compliance and reduce procurement risk.

• Produce reports and insights to support procurement decision-making and performance reviews.

Supplier & Contract Support

• Investigate the root causes behind non-compliant purchasing behaviours, such as product availability, clinical preferences, awareness gaps, or pricing concerns.

• Partner with clinic management teams to drive adoption of preferred products and contracted suppliers.

• Verify that agreed contract pricing, discounts, and rebates are correctly applied on supplier invoices.

• Support rebate tracking, reconciliation processes, and supplier claims management.

Sourcing & Procurement Projects

• Support Procurement Business Partners in regional sourcing initiatives and supplier negotiations.

• Collect purchasing and usage data from clinics to support tendering and sourcing activities.

• Coordinate product evaluations and trials with veterinary professionals and clinical teams.

• Assist with the implementation and rollout of new supplier agreements and procurement initiatives across clinics.

• Contribute to continuous improvement projects aimed at increasing efficiency, compliance, and value creation.

What we're looking for

• Previous experience in Procurement, Purchasing, Supply Chain, Operations Support, Category Management, or a similar function.

• Experience working in a multi-site environment, ideally within healthcare, veterinary, retail, hospitality, or other operationally complex sectors.

• Strong analytical skills and confidence working with purchasing data and compliance reporting.

• Experience supporting supplier relationships, contracts, and procurement processes.

• Excellent stakeholder management and communication skills.

• A proactive and solution-oriented mindset with strong attention to detail.

• Ability to manage multiple priorities and work independently in a fast-paced environment.

• Strong knowledge of Microsoft Excel and Microsoft Office tools.

Nice to have

• Experience working with procurement systems such as ServiceNow, Coupa, SAP Ariba, SAP, Oracle, or similar platforms.

• Experience supporting sourcing projects or contract implementation activities.

• Exposure to healthcare, veterinary, or medical environments.

What we offer

• The opportunity to work in one of Europe's leading veterinary care organizations.

• International exposure within a growing procurement function.

• A collaborative and purpose-driven environment where your work has a direct impact on our clinics and patients.

• Professional development and learning opportunities.

• Flexible and hybrid working arrangements.

• Competitive compensation and benefits package.