Business Change Manager (M/F/D)
About the role
We are looking for a Senior Business Change Manager who will be responsabile for execute business adaptation and change activities defined by the Change Manager and FBCM Lead, ensuring Finance users are prepared for new processes and ways of working. Support and facilitate impact workshops to clarify business impacts, process changes and role changes for Finance users. Support identification and documentation of business workarounds where required, ensuring temporary measures are understood and communicated clearly. Support preparation, coordination and execution of training activities, including support for training material, scheduling, participation tracking and feedback collection. Execute business readiness assessments and readiness follow-ups, tracking preparedness of Finance users and organizations.Support communication and engagement activities targeted at Finance stakeholders, ensuring clarity of expectations and upcoming changes. Support go-live and hyper-care from an adoption perspective, acting as support for user questions and adoption issues. Report business readiness status, risks and user feedback to Change Manager and FBCM Lead.
Responsabilites:
As Senior BCM Change Specialist in projects:
- You execute business change and adaptation activities.
- You support Finance users in understanding and adopting new processes.
- You contribute to structured business readiness and adoption.
- Your primary accountability is business adaptation, user readiness and adoption execution.
Delineation of the Senior BCM Change Specialist role:
- Solution ownership remains with IT, BA, GPO and MDM.
- Solution execution is handled by the BCM Solution Specialist and FBCM Lead.
- Change strategy remains with the Change Manager.
- Project governance remains with the Project Manager.
- The BCM Change Specialist is accountable for people- and adoption-focused execution, not for solution (development) delivery.
- Act as execution support for business adaptation and adoption activities affecting Finance users.
- Support impact and readiness by:
- Preparing and facilitating impact workshops.
- Supporting documentation of impacts and mitigation actions.
- Support training and enablement by:
- Coordinating training execution.
- Supporting preparation and validation of training materials.
- Support business readiness by:
- Executing readiness assessments.
- Following up on readiness gaps and actions.
- Support stabilization by:
- Supporting Finance users during go-live and early operations.
- Capturing and escalating adoption challenges.
Qualifications:
- Minim 3 ani experienta
- Good experience in executing business change management activities within SAP or ERP transformations (e.g. impact workshops, training preparation and delivery support, business readiness), with strict focus on business adaptation and adoption activities.
Hands-on experience supporting Finance users through process and way-of-working changes, ensuring users are prepared, informed and ready to operate in the new solution. - Basic understanding of SAP Finance process changes and impacts, to enable effective translation of solution changes into business-relevant messages.
- Experience facilitating interaction with Finance stakeholders and end users, supporting engagement, readiness and adoption activities.
- Understanding of business change management principles and methods, applied pragmatically in SAP rollout and deployment contexts.
- Experience aligning change activities with project milestones and releases, ensuring timely business readiness.
- Strong communication and facilitation skills, support workshops, training and end-user engagement.
What we offer:
Attractive Compensation Package.
Meal tickets, Cultural vouchers.
Rewards & Recognition Program, Referral bonuses.
Recognition of colleagues improvement ideas (Innovation Zone).
Health & Well-being:
Hybrid working mode (3 days in the office and 2 days from home - Bucharest office located near the metro station in Pipera).
Flexible working hours as per internal policy.
Private medical subscription with family discounts (children, spouse/ life partner).
Discounts on products/services (WorldClass Gym, 7Card, Therme, Samsung, etc).
Volunteering opportunities within the organization.
Personal & Professional Development:
Buddy program with access to DSV Worldwide network.
E-Learning platform for continuous learning.
Promote-from-within career growth culture, giving our colleagues the opportunity to grow their career.
At DSV GBS, we do not use AI to assess or select candidates. Recruitment decisions are made by our recruiters and hiring managers.
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
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