Partner Management Coordinator, Prime Video Japan

Prime Video Japan is one of the most exciting and fastest-growing streaming businesses in the world - and our Channels team sits right at the heart of it, bringing customers the subscription services they love inside a single, seamless Prime Video experience. We are expanding the team, and we are looking for an ambitious Partner Management Coordinator to grow with us.

This is a rare opportunity to build a career in partner management and business development from the ground up. You will own a meaningful slice of the Prime Video business end to end - serving as the go-to partner for finance and costing questions across our Japan Channel partners, and taking full ownership of our long-tail partner portfolio. These are your programs to run: you will keep partners happy, resolve their questions with speed and care, and ensure the business runs smoothly across a broad and diverse set of partners.

Just as importantly, you will have real room to make the role your own. We want someone who does not just execute the process, but improves it - spotting friction in how partner enquiries are handled, inventing simpler and faster ways of working, and raising the bar for the whole team. As you master the fundamentals, you will work shoulder-to-shoulder with our senior partner managers on our largest, most strategic partnerships, learning the craft of deal-making and partner growth and building a clear path toward becoming a Channels Partner Manager yourself.

If you are organized, commercially curious, energized by partners and numbers alike, and excited to grow in a dynamic, bilingual, globally-connected business - we would love to meet you.

A successful candidate will be:
- An owner at heart: You take a workstream and run with it.
- Commercially and numerically confident: You are at ease with costing, billing, and partner-facing financial detail
- A clear, trusted communicator: You handle partners and internal stakeholders with professionalism in both Japanese and English, and you know when to solve it yourself and when to escalate
- Genuinely customer-obsessed: You treat every partner enquiry with urgency and care, because a great partner experience is what keeps our business healthy
- An inventor, not just an operator: You see a clunky process and cannot help but improve it - you are always looking for the simpler, faster, better way
- Hungry to grow: You are excited to learn the Channels business inside out and build toward becoming a Channels Partner Manager

Key job responsibilities
Own partner finance and costing - end to end
- Be the trusted first point of contact for finance and costing enquiries from Channel partners across Japan, resolving questions with speed and accuracy and escalating the complex ones with good judgment
- Partner closely with internal Finance on billing, costing, and reconciliation, making sure partners always get a clear, correct, timely answer
Run the long-tail partner portfolio
- Take full ownership of the day-to-day for our long-tail Channel partners - contract administration, payments, and partner requests - keeping this part of the business running smoothly
Make the team faster and better
- Hunt for friction in how partner enquiries and long-tail partners are managed, and invent simpler, more scalable ways of working
- Keep partner trackers, CRM records, and reporting cadences accurate and sharp
Learn the craft and support growth
- Work alongside our senior partner managers on our strategic partnerships - preparing data, reporting, and reviews - and absorb the art of partner growth and deal-making
- Collaborate with Finance, Legal, and Advertising counterparts to move partner matters forward, building the cross-functional network that defines a great partner manager

A day in the life
Morning
- You open the partner finance queue, clear the routine costing questions partners have raised overnight, and flag the one tricky reconciliation for a senior partner manager - partners start their day with answers already waiting
- You reconcile a pending invoice query with Finance and update the portfolio tracker so the team has a single source of truth
- You join the team stand-up, bringing a quick read on where the long-tail portfolio stands this week
Midday
- A long-tail partner needs help on contract timing and payment - you own it start to finish and close the loop the same day
- You pull together the data and a crisp summary a senior partner manager needs ahead of a review with one of our largest partners, making their meeting sharper
- You spot that the finance-enquiry intake has been bouncing between inboxes - and you sketch a simpler routing that will save the team hours every week
Afternoon
- You scan the long-tail portfolio for anything at risk and draft a short, clear status note
- You sit in on a negotiation with a strategic partner, soaking up how our senior managers structure a deal - the craft you are building toward
- You write up your process improvement and share it with the team, raising the bar a little for everyone

About the team
Prime Video is a premium streaming entertainment service offering customers an unmatched breadth of content - from award-winning Prime Originals and exclusive licensed series to live sports, anime, and access to premium subscription channels.
Prime Video Channels enables customers to subscribe to curated third-party streaming services directly within the Prime Video experience - no additional apps, no long-term contracts - delivering exceptional convenience and selection. The Japan Channels team manages a vibrant portfolio of partner services, from our largest strategic partnerships to a broad long tail of specialist services. It is a close-knit, globally-connected, bilingual team where you will learn fast and have outsized impact.

Basic Qualifications

- 1+ years of business development, partnership management, or sourcing new business experience
- Bachelor's degree or equivalent
- Experience using data and metrics to determine and drive improvements
- Speak, write, and read fluently in Japanese
- Speak, write, and read fluently in English, and have the ability to take direction in English

Preferred Qualifications

- Experience in business development, partner development, sales or alliances management
- Experience in program or project management

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