Logistics Manager

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About this opportunity:

We are seeking a Logistics Manager to join our global logistics team from diverse backgrounds, all committed to enabling a seamless, efficient, and responsive supply chain. This role supports reverse logistics operations and the delivery of spare parts to our customers. In this role, you will help coordinate and improve day-to-day logistics operations for the assigned region, ensuring consistent service delivery and compliance with agreed processes.

What you will do:

• Oversee warehousing, international freight, reverse logistics, and spare parts delivery activities to ensure reliable execution against agreed business SLAs and operational KPIs. 

• Monitor repair, replenishment, faulty return, and spare parts flows across the assigned scope; analyze lead-time gaps, lost days, lane performance, and exception trends; and drive corrective actions with LSPs, internal teams, and stakeholders to improve service reliability, operational speed, and customer responsiveness. 

• Investigate issues related to trade compliance, demand changes, LSP execution, stakeholder requirements, or supply chain constraints; coordinate practical solutions and escalate risks or blockers when needed. 

• Maintain adherence to agreed logistics processes, ISO requirements, quality controls, compliance standards, data quality expectations, and KPI/SLA tracking to support consistent service quality and audit readiness. 

•  Prepare logistics budget inputs, monthly accruals, LSP invoice validation, variance analysis, spend visibility, and timely billing support for the assigned satellite hub or area of responsibility. 

• Track day-to-day service execution, support contract follow-up, review performance trends, and identify operational or commercial improvement opportunities for discussion with relevant stakeholders. 

•  Support sourcing bids, tender input preparation, supplier evaluation, commercial discussions, contract-related follow-up, and procurement activities involving Logistics Service Providers by providing operational requirements, performance insights, cost input, and risk considerations. 

• Identify and support opportunities to apply automation, AI-enabled analytics, and system enhancements to reduce manual work, improve data accuracy, strengthen visibility, accelerate exception management, and deliver measurable improvements in efficiency, cost, service performance, and stakeholder responsiveness. 

• Contribute logistics expertise to regional or cross-functional initiatives, operational projects, ad hoc assignments, and improvement activities required by SAR priorities, coordinating follow-up actions and supporting execution of agreed business outcomes. 

The skills you bring :

• Good understanding of logistics operations, including warehousing, transportation, international freight, reverse logistics, spare parts distribution, cross-border shipment processes, and service-level performance management. 

• Working knowledge of trade compliance, customs documentation, import/export requirements, Incoterms, logistics regulations, and quality requirements. 

• Experience managing Logistics Service Providers (LSPs), including KPI and SLA monitoring, operational reviews, issue resolution, escalation management, and implementation of corrective actions. 

• Proficiency in logistics and supply chain systems, including ERP, TMS, WMS, LSP portals, dashboards, and reporting tools. Capable of supporting master data accuracy and process standardization activities. 

• BTech /BE /Master’s Degree in any industry (supply chain management, Logistics, Operation mgmt,, industrial engineering) 

• Having CSCP/ CLTD would be an added advantage. 

• 6+ years of total experience in logistics, supply chain, or operations.  Experiences in managerial or leadership roles will be an advantage. 

• Preferably having experience in managing cross-border or international logistics for multinational business. 

• Good understanding of AI / Machine Learning concepts and their application in supply chain (e.g. forecasting, network optimization, risk sensing)  
• The role requires flexibility to work across different time zones to support global operations. The job holder is also expected to participate in a rotational backup arrangement, including providing coverage during festive and public holiday periods when required.

          “All academic credentials must be from recognized and accredited institutions and are further subject to verification.”