QC & Compliance Manager

Storytelling is, and will always be, the heart of what we do at Skydance.

Our vision is to build a thriving entertainment ecosystem where stories and worlds are imagined, brought to life and experienced. We create for every age and audience, anchored by the strength of our content and experiences and the depth of our connection with fans. We are creator-first, audience-focused, tech-forward, globally scaled.

Here, you’ll work with talented teams that move fast, think boldly and collaborate with purpose to deliver results. We aim high, champion the best ideas and win together, earning the trust of our employees, creators, partners and audiences every day.

If you’re energized by the opportunity to help build the next-generation global media and entertainment company powered by creativity and technology, we’d be thrilled to welcome you aboard. LET’S GO!

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From the phenomenally successful Warner Bros. Studio Tours in London, Hollywood, and Tokyo, to flagship retail stores in New York, Chicago and Tokyo, the next exciting addition to this collection is Warner Bros. Studio Tour Shanghai - The Making of Harry Potter, a completely new experience for Harry Potter fans in China. 

Located in the heart of the city, Warner Bros. Studio Tour Shanghai – The Making of Harry Potter is an indoor attraction designed to transport visitors into the world of filmmaking, revealing production secrets through interactive experiences, showcasing stunning sets, and displaying beautifully crafted props. 

This new attraction will deliver the Studio Tour values of exceptional customer service, experiences that exceed visitors’ expectations and the very best in Harry Potter retail.

Warner Bros. Studio Tour Shanghai will be operated in partnership with Jinjiang International (Holdings) Co., Ltd, a State-Owned Enterprise, ensuring a world-class experience for all who visit.

Your New Role

The role leads quality and compliance for WBSTS retail products, ensuring that both imported and locally developed products meet China testing, certification and labelling requirements before launch. Testing and certification are carried out by accredited third-party agencies; the role owns planning, gatekeeping and traceability so that products reach the shelf on time and fully compliant.

1. 岗位设置目的Job Objectives:            

该岗位负责WBSTS零售商品的质量与合规管理，确保进口及本土开发商品在上市前满足中国检测、认证与标识要求。检测与认证由具备资质的第三方机构执行，本岗位负责排期、把关与追溯，确保商品按时、合规上架。

2. 主要岗位职责Duties & Responsibilities:

(1) 合规规划与把关Compliance Planning & Gatekeeping

①　识别各品类适用的中国法规与标准（如玩具GB 6675、纺织品GB 18401/GB 31701、食品接触材料GB 4806、CCC认证及中文标识要求），建立并维护品类合规清单。Identify the China regulations and standards that apply to each category (e.g. GB 6675 for toys, GB 18401/GB 31701 for textiles, GB 4806 for food-contact materials, CCC and Chinese labelling requirements), and maintain a category compliance matrix.

②　为需在中国重新认证的进口商品及本土开发商品制定检测与认证计划，并与开业及上市时间表对齐。Build the testing and certification plan for imported products that need re-certification in China and for locally developed products, aligned with opening and launch timelines.

③　执行上市前合规关口：未完成检测、认证与标识的商品不得上市。Operate a pre-launch compliance gate: no product launches without completed testing, certification and labelling.

(2)     第三方机构管理Third-Party Agency Management

①　选择并管理具备资质的第三方检测与认证机构，包括服务范围、费用、时效与服务质量。Select and manage accredited third-party testing and certification agencies, including scope, fees, turnaround and service quality.

②　统筹送检排期、样品流转与报告跟进，确保检测在打样阶段、大货生产前完成。Coordinate testing schedules, sample flow and report follow-up, ensuring testing is completed at sampling stage, before bulk production.

③　审核检测报告与证书，作出合规判断，并推动不合格项整改。Review test reports and certificates, make compliance judgements and drive corrective actions for failures.

(3)     供应商质量管理Supplier Quality Management

①　与产品开发与采购团队共同完成供应商准入评估，包括工厂审核与质量体系要求。Work with the Product Development & Sourcing team on supplier onboarding, including factory assessments and quality system requirements.

②　制定并执行来货质量检验标准与抽检流程，跟踪供应商质量表现。Set and run inbound quality inspection standards and sampling procedures, and track supplier quality performance.

③　处理质量问题、顾客投诉及召回事件，推动根因分析与整改。Manage quality issues, customer complaints and recalls, driving root-cause analysis and corrective actions.

(4)     记录、追溯与监管对接Records, Traceability & Regulatory Liaison

①　建立检测报告、证书与标识资料档案，确保每个SKU可追溯。Maintain records of test reports, certificates and labelling files, ensuring traceability for every SKU.

②　跟踪法规与标准更新，及时评估对商品的影响。Monitor changes in regulations and standards, and assess their impact on products.

③　配合市场监管部门的检查与抽检。Support inspections and sampling by market regulators.

(5)     跨部门协作Cross-functional Collaboration

①　与全球团队对接质量标准与检测资料，尽量减少重复检测。Align with global teams on quality standards and test documentation, avoiding duplicate testing where possible.

②　与商品企划、产品开发、仓库及零售运营协作，确保合规要求在入库、陈列与销售环节落地。Work with Merchandising, Product Development, Warehouse and Retail Operations to apply compliance requirements in receiving, display and sale.

(6)     团队领导与人才发展Team Leadership & Development

①　带领并辅导合规专员。Lead and coach the Compliance Specialist.

②　负责团队的目标设定、绩效管理及年终评估。Manage the team's objectives, performance and end-of-year review process.

(7)     其他由上级安排的工作事宜。Other ad-hoc tasks assigned by supervisor.

3. 岗位技能及要求Required Qualifications：

(1) 教育背景及经验要求Educational background and Experience

①　全日制本科及以上学历。5年以上零售或消费品行业质量、合规或产品安全管理经验，其中至少2年团队或项目管理经验。Bachelor's degree (full-time) or above. 5+ years of quality, compliance or product safety experience in retail or consumer products, with at least 2 years managing a team or projects.

②　熟悉中国消费品法规与标准（如GB 6675、GB 18401、GB 31701、GB 4806、CCC认证及标识要求）。Good knowledge of China consumer product regulations and standards (e.g. GB 6675, GB 18401, GB 31701, GB 4806, CCC and labelling requirements).

③　具备管理第三方检测与认证机构（如SGS、Intertek、BV、TÜV）的经验。Experience managing third-party testing and certification agencies (e.g. SGS, Intertek, BV, TÜV).

④　有进口商品合规、授权产品，或玩具、纺织品、食品接触类商品经验者优先。Experience with imported product compliance, licensed products, or toys, textiles and food-contact items is a plus.

(2) 技能要求Skills & Capabilities

①　项目管理能力强，能够同时管理大量SKU的检测排期与节点。Strong project management skills, able to manage testing schedules and milestones for a large number of SKUs in parallel.

②　具备良好的合规判断力，能够解读检测报告与标准条款。Sound compliance judgement, with the ability to interpret test reports and standards.

③　严谨的文档与档案管理能力。Rigorous documentation and record-keeping.

④　熟练使用Excel及办公系统。Proficient in Excel and office systems.

⑤　英语（工作语言）与普通话流利。Fluent in English (working language) and Mandarin Chinese.

(3) 能力要求Competencies

①　原则性强，坚守合规底线。Principled, with zero tolerance for compliance shortcuts.

②　注重细节，主动识别并提前应对风险。Detail-oriented; spots and acts on risk early.

③　能够在时间压力下推动多方协作，按期达成目标。Drives cross-functional delivery under time pressure.

④　具备良好的沟通与协作能力。Clear communicator and collaborative partner.

Shanghai Joint Venture Employment:

Please note that this position is employed through Warner Bros.’s joint venture with Jin Jiang International (Holdings) Co., Ltd. The joint venture entity is Shanghai WB Jinjiang Studio Tour Co., Ltd. Successful candidates will be hired by the joint venture company and assigned to work with Warner Bros. as required for this project.

About Skydance

Skydance is a next-generation global media and entertainment company, comprised of three business segments: Studios, Direct-to-Consumer, and TV Media. Skydance's portfolio unites legendary brands, including Paramount, Warner Bros., HBO and HBO Max, Paramount+, Pluto TV, CBS, CNN, CBS Sports, TNT Sports, Nickelodeon, Cartoon Network, MTV, Food Network, BET, HGTV, and Comedy Central.

Some Important Details

We embrace the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit. In line with the laws of the country or region in which the role is based, this includes consideration without regard to race, color, ethnicity, national origin, citizenship status, religion or belief, sex, gender, gender identity or expression, sexual orientation, age, marital status, pregnancy, parenthood, physical or mental disability, genetic information, military or protected veteran status, union status or any other category protected by applicable law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.