Distribution Support Team Lead
- Hybrid
- Full Time
About the role
The Distribution Support Team Lead is responsible for leading a team of distribution support specialists to ensure seamless execution of Mouser Electronics' global distribution operations. This role focuses on driving operational excellence, supporting channel partners and internal stakeholders, resolving complex distribution-related issues, improving processes, and ensuring exceptional customer service across global markets.
- Lead, coach, and develop a team of Distribution Support Specialists.
- Monitor team performance against established service level agreements (SLAs) and key performance indicators (KPIs).
- Conduct regular performance reviews, provide feedback, and create development plans.
- Manage workload distribution and resource planning to ensure optimal team productivity.
- Foster a customer-centric and collaborative work environment.
Any graduate