HR Manager

Human Resources Manager, Korea

Fanatics Commerce is the global leader in licensed sports merchandise, operating a vertically integrated platform that designs, manufactures, and delivers officially licensed apparel, jerseys, headwear, and collectibles for major leagues, teams, and events worldwide. With more than 900 e-commerce sites and a global omnichannel presence across digital, in-venue, and retail, Fanatics Commerce reaches fans in over 180 countries and powers official fan experiences for many of the world's most iconic sports properties.

At Fanatics, we bring our BOLD Leadership Principles to life every day—building championship teams, obsessing over fans, acting with limitless entrepreneurial spirit, and delivering with a determined and relentless mindset.

As we continue to scale our global platform, the Human Resources Manager, Korea will play a critical role in enabling compliant, high-quality people operations for Fanatics Korea.

ROLE OVERVIEW

Fanatics is seeking an HR Manager to support our Korea office across full-cycle recruiting, compensation and benefits administration, and HR operations and compliance. This is an individual-contributor role reporting to the Country Manager / GM, Fanatics Korea, responsible for delivering hands-on HR support while ensuring the company operates in full compliance with Korean labor law. The Human Resources Manager, Korea delivers business and fan impact through BOLD leadership and execution excellence, leveraging data, automation, and AI-enabled insights.

HOW WILL YOU DRIVE IMPACT

Success is measured by the ability to deliver results through BOLD capabilities and measurable outcomes.

Fan & Customer Impact (Obsessed with Fans)

• Serve as the first point of contact for all employee questions on policy, pay, and benefits, delivering a responsive and high-quality employee experience that reflects the Fanatics brand.
• Manage benefits enrollment, vendor coordination, and employee inquiries to ensure team members have seamless access to the programs that support their wellbeing and performance.
• Support onboarding processes that set new hires up for success from day one, reinforcing a culture of belonging and excellence across the Korea office.

Innovation & Problem Solving (Limitless Entrepreneurial Spirit)

• Identify and implement improvements to HR processes—including recruiting workflows, HRIS data management, and compliance tracking—to increase efficiency and accuracy at scale.
• Apply data and digital tools to compensation benchmarking, headcount reporting, and HR analytics, enabling smarter workforce decisions for the Korea leadership team.
• Stay current on changes to the Korean Labor Standards Act and related statutory requirements, proactively updating policies and practices to keep the organization ahead of compliance obligations.

Ownership & Execution (Determined & Relentless Mindset)

• Own full-cycle recruiting for the Korea office—job postings, sourcing, screening, interview coordination, offer negotiation, and onboarding—driving requisitions to close with speed and quality.
• Coordinate with payroll (internal or outsourced) to ensure accurate, timely processing and resolve discrepancies, maintaining a zero-defect standard on employee compensation.
• Maintain and update HR policies, employee handbooks, and the HRIS to keep all records accurate, audit-ready, and aligned with both local requirements and global Fanatics standards.
• Ensure required filings, record-keeping, and statutory obligations—including the four major insurances, severance, and working hours—are managed with precision and on time.

Team & Leadership Impact (Build Championship Teams)

• Partner with hiring managers to understand headcount needs, build role profiles, and manage the full recruiting process, acting as a trusted talent advisor to Korea office leadership.
• Collaborate with the Country Manager / GM on workforce planning, organizational changes, and ad hoc HR reporting, contributing people data and insights that inform business decisions.
• Engage with global HR and cross-functional stakeholders across languages and time zones, bridging local Korean context with Fanatics' global standards and practices.

AI & DIGITAL CAPABILITY

We are building a future-ready organization. This role is expected to:

• Apply AI and technology to improve efficiency, quality, and outcomes
• Use data and digital tools to inform decisions and enhance performance
• Demonstrate curiosity and adaptability in adopting new technologies and ways of working
• Contribute to a culture of innovation and continuous improvement

CAPABILITIES & EXPERIENCE YOU BRING

Required Qualifications:

• 3+ years of HR generalist experience covering recruiting, compensation and benefits, and HR compliance, ideally within Korea.
• Working knowledge of the Korean Labor Standards Act and related statutory requirements, including the four major insurances, severance provisions, and working hours regulations.
• Hands-on full-cycle recruiting experience—from sourcing through offer and onboarding—in a fast-paced or high-growth environment.
• Familiarity with compensation benchmarking practices and benefits administration, including vendor coordination and program management.
• Experience with an HRIS and demonstrated ability to maintain accurate employee records and produce reliable reporting.
• Strong discretion and sound judgment in handling confidential employee information, with excellent organizational skills and the ability to manage multiple HR priorities independently as an individual contributor.
• Fluency in Korean and English required, with the ability to communicate and partner effectively with both local and global stakeholders.