Project Manager - People Transformation
- Hybrid
About the role
Salary:
Job Type: Permanent / Fixed Term Contract / Secondment (
delete as appropriate)
Job Contact: 0131 245 1000
Closing Date:
At Phoenix Group, our talented people act with integrity, deliver on promises and care about our customers, charities, and our role in the wider economy. We’re really proud of our legacy of helping our customers plan responsibly for their future. We utilise our diversity of outlook and unrivalled expertise to serve our customers better than anyone else. Working together for the right reasons we can achieve great things; for you, for our customers, for the business, and for society as a whole.
We’re currently for a <
insert job title> to join our <
insert team / business area>
To lead the design, planning & delivery of standalone projects or discrete work streams/projects within a larger project/programme. Ensure all requirements are captured, scoped, planned, priced, negotiated & delivered as agreed in the Business Case in a compliant manner
**
Hiring manager to add in details of the role, the team and why this is a good opportunity for the candidate (the ‘hook’ – eg progression, interesting work, shape a business area etc)**
Key Responsibilities
**
Hiring Manager - select the top 6 to 10 (max) key responsibilities**
- Work with the Business Sponsor, other relevant stakeholders and the project team to scope, define and plan the project. This includes ownership for producing a commercially viable Business Case, which is in line with business strategy.
- Apply project management tools and team collaboration techniques appropriately to effectively manage the project through the change lifecycle to successful delivery, delivering the outcomes as per the business case
- Successfully source appropriate resources to ensure work streams or projects are adequately resourced; especially where resources are specialised and/or limited and therefore challenging to secure.
- Produce and actively maintain good quality project documentation, including plans, actions, decisions, RAID logs, change requests, incidents and governance in line with the project objectives to ensure successful delivery.
- Identify and actively manage stakeholders (typically up to SMQ level and Management Board Level) throughout the project to ensure project sponsor, steering group and other stakeholders are kept informed of project progress.
- Implement and operate effective and robust governance and control environment in line with the Phoenix change management framework
- Create and maintain a partnership with delivery teams and/or Outsource Providers, also holding these parties to account, as per the delivery agreements made during Project Initiation
- Develop network of contacts internally and externally to draw on and share best practice of project management.
- Conduct project reviews, ensuring projects formally close, reviewed and lessons learned captured/actioned as appropriate
- Determining when project risks and issues can be dealt with internally and where they need to be escalated to senior stakeholders.
- Build strong relationships with project team members and other stakeholders when typically there is no direct line management responsibility. Collaborate effectively across both internal teams and external organisations/strategic partners
- Effectively managing projects teams with limited resources within a cost pressured environment.
- Effectively balancing long/short term objectives to meet agreed objectives within an environment of change
- Role modelling the appropriate behaviours to develop an effective working culture.
- Strong problem solving skills. Provide strong leadership and critical decision making skills to support the organisation in both the delivery and the adoption of change.
- Works autonomously with support from line manager or Portfolio Delivery Manager as required
- Responsible for the delivery of the project within the terms set out in the PID/Business Case
- Responsible for combined project budgets typically up to £5 million with cross functional project teams
- Responsible for allocation of resources within the project, including financial resources within agreed budgets.
- Authorised to escalate issues to project sponsor, Senior Project Manager and/or Portfolio Delivery Manager directly if required.
- Engages directly and builds collaborative relationships with in house delivery teams, third parties and strategic partners as required.
- At times, may be required to undertake line management. Provide coaching, mentoring and support to their team to ensure a strong focus on the business objectives.
- Represent Phoenix, internally and externally, and promote its values through appropriate behaviours, including the identification and mitigation of risk.
What We’re Looking For
**
Hiring manager to decide if qualifications stated below are essential or desirable. If not required please remove**
Essential
- Hiring Manager to add in essential criteria
- Associate of Project Management (APM) - PMQ level or equivalent
- English Spoken
- XXXX
- XXXX
Desirable
- Hiring Manager to add in desirable criteria
- XXXX
- XXXX
What We Offer
Bring your ‘whole self’, skills and dedication to the Phoenix Group and we’ll recognise your effort, support your development and help to drive your ambition. We’ll ensure you’re rewarded for your contribution with a competitive package that includes an attractive pension, annual bonus potential, private medical insurance, generous holiday entitlement, enhanced maternity and adoption leave and a range of other financial services and lifestyle flexible benefits.
Join us and you join a unique organisation. It’s not just the 14 million policyholders we serve, or the £300 billion of assets we look after. Or that we’re a FTSE 100 company that has been listed as one of the UK's Top Employers for nine years running. It’s our talented, inclusive and diverse workforce that makes us a success. We offer
flexible working opportunities ensuring we attract and retain the very best of talent. Find out about more about our people’s
stories, our
values and our commitment to
diversity.
Key Competencies
**
Hiring Manager select your top 6 competencies – these will be used in your interview and selection process**
- Building Relationships
Building partnerships, networks and relationships.
- Communication Skills
Clearly and effectively communicates information, ideas, plans, requests and opinions to internal and external stakeholders through a range of channels including written and oral. Ensures alignment with communication guidelines and policies.
- Leading People
Engaging people around our story and principles and enabling them to deliver. Leading people is about building optimism, enthusiasm and creating confidence in teams.
- Managing Change
Employs appropriate processes, structures, tools and behaviours to lead and/or control change initiatives. Applies a structured approach to drive and support change on an individual, team and/or organisational level.
- Managing Finances
Understands and applies the financial resources and assets available to implement projects and services.
- Planning and Organising
Organises, prioritises and, where applicable, delegates work activities to efficiently accomplish tasks and meet objectives. Includes the principles of time management and multi-tasking.
- Project/Programme Management
Plans, initiates, executes, controls and closes projects /programmes /portfolios of work in a disciplined manner. Tracks and manages resources, timelines, costs, deliverables and performance.
- Stakeholder Management
Interprets and influences both the external and internal environments by creating positive relationships with stakeholders through the appropriate management of their expectations and agreed objectives.
- Working across Boundaries
Encouraging team work and collaboration and breaking down boundaries.
Online Interviews and Onboarding
All our interviews, onboarding and new joiners are now managed remotely. We have in place a strong virtual support network to ensure new colleagues are supported and developed as they navigate their first few months with us
About Us
Phoenix Group is a member of the FTSE 100 index and is the UK’s largest long-term savings and retirement business. We specialise in the acquisition and management of Heritage life insurance and pension funds. We’ve businesses in the UK, Germany and Ireland and hold a broad range of both Heritage and Open products split across three key business segments: UK Heritage, UK Open and Europe. Our open business manufactures and underwrites new products and policies to support people saving for their future in areas such as workplace pensions and SIPPs, primary under the Standard Life brand. And we market corporate pension trustee services and manufacture products to be sold under other brands. Did you know Phoenix Life manufactures SunLife’s market leading Guaranteed Over 50’s plan? Find out more about Phoenix Group
here.
We value diversity in our workforce and welcome enquiries from everyone.