Facilities Coordinator

Summary

In Places, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple’s retail stores, workplaces, and workplace services. We develop and manage Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world.

The Facilities Coordinator supports the day-to-day delivery of facility services across our London office(s), working under the guidance of the Places UK Lead. This role is a strong fit for someone who wants to build hands-on experience coordinating vendors, maintenance, and workplace operations in a fast-paced environment.

Description

This role is part of the Places UK team, helping keep our London facilities running smoothly day to day. Working closely with the Places UK Lead, the Facilities Coordinator provides front-line support across maintenance, vendor coordination, and employee-facing facilities services — building a strong operational foundation while contributing to a team that supports every Apple employee and customer who interacts with our spaces.

Responsibilities

• Support general facility management services, including routine monitoring of office/facility conditions.
• Partner with the Places UK Lead on day-to-day and project-related tasks.
• Ensure accuracy of space assignments.
• Respond to facility inquiries and resolve routine issues, escalating more complex concerns as needed.
• Follow up with clients/employees to confirm issues were resolved to their satisfaction.
• Build working knowledge of building systems and site-specific maintenance and safety procedures.
• Coordinate with outside contractors on routine service and repair requests.
• Create and track work orders, and follow up on status with assigned vendors or engineering staff.
• Gather and organize vendor bids and proposals for review.
• Monitor vendor performance against agreed service levels.
• Maintain clear, timely written communication with clients, landlords, and vendors.
• Schedule and document routine maintenance and repairs, in coordination with the broader Facilities team.
• Provide front-line facilities helpdesk support, logging and routing cases to ensure consistent service.
• Conduct site inspections within the assigned building portfolio.
• Coordinate logistics for client-supported events.
• Travel within the UK occasionally, as business needs require.

Minimum Qualifications

• Demonstrated experience in facilities, property management, or a related coordination/operations role.
• Experience with data entry and basic reporting.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks and shifting priorities with attention to detail.
• Comfortable working both independently on routine tasks and collaboratively as part of a team.

Preferred Qualifications

• Exposure to work order or facilities management systems.
• Familiarity with vendor coordination or contractor scheduling.
• Interest in developing toward broader project and vendor management responsibility over time.