After-Hours Consultant
About the role
Company Description
Healthcare Australia (HCA) is the leading healthcare recruitment solutions provider of nursing staff, aged/disability care workers and medical specialist placements in Australia with operations in every state and territory.
Job Description
Looking for a fast-paced role with flexible shifts, great penalty rates and career opportunities? Join Healthcare Australia's After Hours Workforce team!
We have casual opportunities available for Operations Consultants to join our After Hours Workforce team.
You'll be part of a supportive team managing healthcare operations across Australia, coordinating shift bookings and rostering, and connecting healthcare professionals with available shifts.
This is a fantastic opportunity for someone with strong customer service skills, a positive attitude and a passion for problem-solving. No previous healthcare or rostering experience required - we'll provide the training!
Day to day!
Respond promptly and professionally to inbound and outbound calls from clients and candidates.
Coordinate shift bookings and place healthcare professionals into available shifts across Australia.
Manage last-minute staffing requests and solve rostering challenges.
Work confidently across multiple systems and databases while managing competing priorities.
Work independently, make decisions and escalate issues when required.
Let's talk about you!
We're looking for someone with a great attitude, strong communication skills and a willingness to learn!
You'll have customer service experience, strong problem-solving skills and the ability to think on your feet. You'll be a quick learner with good computer skills, confidence navigating multiple systems and databases, and the ability to multitask, stay organised and manage a high volume of calls and tasks.
Previous rostering or recruitment experience is a bonus, but not essential. The right attitude, personality and willingness to learn are what matter most!
What you need to know!
Pay: Competitive hourly rates with applicable shift penalties.
Training: Two weeks of full-time day shifts to help you learn our systems and processes before transitioning to overnight shifts.
Career Opportunities: We're looking for people who want to learn, develop and grow with us.
Why you'll love working with us!
Career Development – opportunities to grow within Healthcare Australia.
Additional Leave Benefits – up to 5 extra days of leave, including birthday leave, subject to employment type and eligibility.
Health Benefits – up to 10% off NIB Private Health Insurance.
Wellbeing Support – free 24/7 EAP counselling.
Salary Packaging – including novated leasing with Smart Group, subject to eligibility.
Study Support – financial assistance for eligible work-related education.
Supportive Team – comprehensive training and the opportunity to work alongside an experienced team.
Ready to join a team that helps keep healthcare services running around the clock?
Apply today and start your career with Healthcare Australia!
If you have any questions, please contact Renata Lage at [email protected].
At HCA, we are committed to embracing diversity and providing a safe, inclusive working environment.