Assistant Sales Manager, PF

About the Role:

We are seeking a dynamic and results-oriented Assistant Sales Manager, PF to join RHB Banking Group. In this role, you will lead sales initiatives to promote Personal Financing (PF) products, drive sales performance, and ensure exceptional customer experience. You will also be responsible for cross-selling retail banking products and maintaining compliance with the Bank’s standards and policies.

What you will be doing:

Sales

• Solicit and promote sales of Personal Financing (PF) products.
• Achieve individual sales targets and contribute towards the achievement of Group targets.
• Prepare and proactively execute sales plans for prospective customers using internal marketing and self-generated leads.
• Set appointments, conduct sales visits where necessary, and engage early with new-to-bank customers.
• Cross-sell other retail banking products such as ASB, PF-i, credit cards, and more.

Customer Service

• Ensure a high standard of customer experience in line with the quality and standards set by the Bank.

Compliance

• Ensure strict adherence to the Bank’s policies and procedures.
• Protect and uphold the image and brand of the Bank at all times.

Operations

• Ensure that the physical sales centre or sales hub is well maintained in accordance with the Bank’s quality and standards.

What we're looking for:

• Degree or Diploma holder.
• Highly motivated, success-driven, and able to work independently with minimal supervision.
• Comfortable engaging with people, passionate about sales, and accountable for delivering results.
• Strong selling, negotiation, and interpersonal skills with a service-oriented mindset.
• Demonstrates initiative, perseverance, and enthusiasm in achieving results in a fast-paced, demanding environment.
• Good communication skills.
• Basic understanding of finance and banking products.