Credentials Manager

Job Summary

This position is placed in our Human Resources Department, reporting to the Chief of Human Resources and oversees, maintains and audits the assignments and certifications within Alameda County while providing wrap-around support services to Districts, ACOE-authorized Charters and credentialing programs.

Requirements / Qualifications

THE POSITION: The job of Credentials Manager is done for the purpose/s of providing support to the delivery of human resource services with the specific responsibility for serving as the primary source of communications with certificated staff, applicants, school districts, charter schools, CTC, and private educators regarding credentialing eligibility, requirements and procedures; credentialing assignments and issues; and monitoring classroom assignments in accordance with state mandates. This position is responsible for supervision of department staff. This job reports to the Assigned Administrator.

LOCATION: 313 W. Winton Ave. Hayward, CA 94544

TYPICAL DUTIES: Serves as the Monitoring authority for ACOE schools, all public-school districts and ACOE authorized Charter schools in Alameda county. Conducts annual CTC-mandated audit of certificated assignments. Provides Assignment monitoring and credentialing training to HR staff in Districts, ACOE and ACOE approved Charter schools. Provide credentialing support to ACOE credential programs. Processes applications, TCCs and advises on complex matters. Receives CTC reports regarding educator professional fitness and shares with LEAs, also receives DOJ background information for the Substitute Consortium fingerprint clearance. Serves as a liaison between ACOE and the Commission on Teacher Credentialing. This position supervises and evaluates Credential Department staff.

SEE FULL JOB DESCRIPTION FOR MORE INFORMATION

MINIMUM QUALIFICATIONS: Experience: Five (5) years related experience and responsibilities in the area of credentialing. Supervisor experience and school district or County Office of Education experience preferred Education: Bachelor’s degree in job-related area. Equivalency: A combination of education and job-related experience equivalent to the above qualifications.

APPLICATION DEADLINE: Thursday, December 3, 2026 at 11:59 p.m.

APPLICATION REQUIREMENTS: The EDJOIN Online Application and materials, including the supplemental questionnaire must be received by the final application filling date. Incomplete or late EDJOIN Online Applications will not be accepted.

THE FOLLOWING APPLICATION MATERIALS ARE REQUIRED: Completed EDJOIN Online Application, Resume and Cover Letter.

APPLICATION SCREENING & EXAMINATION PROCESS: A review of the candidates’ EDJOIN Online Applications to verify possession of minimum qualifications. Those candidates who complete the EDJOIN Online Application and who possess the minimum qualifications for the class will move on to the next step in the examination process. Those invited to participate will be notified via email of the date, time, and place of the examinations. We reserve the right to make changes to the announced examination components.

• Letter of Introduction
• Resume

Comments and Other Information

THE PROCESS IS AS FOLLOWS:
1. Application Review………………………………………………………………………….…..........PASS/FAIL
2. Supplemental Questionnaire………………………………………………..…………….….…...…PASS/FAIL
3. Technical Oral Interview*………………….…................Weighted 100% (Wednesday, December 9, 2026)
4. Final Interview*………………….….......................................................(Wednesday, December 16, 2026)
* This eligibility list is valid for 6 months.