Senior QA Infrastructure Engineer – Workspace VDI

Key Responsibilities

VDI Image & Workspace QA

• Own functional, regression, integration, compatibility, and release validation of Windows enterprise VDI images.
• Validate Windows updates, security patches, configuration changes, Group Policies, agents, middleware, and enterprise applications.
• Perform gold/master image validation before production rollout.
• Validate VDI provisioning, user logon/logoff, profile loading, application launch, desktop usability, reboot, and session behavior.
• Develop reusable regression suites and release-readiness checklists for VDI image releases.
• Identify VDI/image-related defects and collaborate with engineering teams on root-cause analysis and remediation.

Citrix VDI Testing

• Perform end-to-end testing of Citrix Virtual Apps and Desktops environments.
• Validate Citrix connectivity, desktop/application enumeration, session launch, reconnect, disconnect, logoff, and recovery scenarios.
• Validate functionality across different user personas, VDI configurations, infrastructure changes, and application combinations.
• Troubleshoot issues across endpoints, Windows images, Citrix components, user profiles, applications, networks, and supporting infrastructure.
• Validate resiliency and user experience following infrastructure or image changes.

Automation & PowerShell

• Design and develop automated validation for VDI image and infrastructure testing.
• Use PowerShell extensively for test automation, system validation, configuration verification, log collection, and troubleshooting.
• Automate pre-release and post-deployment health checks.
• Develop reusable automation for:
  • Application launch validation
  • Windows service/process validation
  • Registry and configuration checks
  • Software/version verification
  • VDI image health validation
  • Citrix-related health checks
  • Log collection and analysis
• Support integration of automated QA validation into release pipelines where applicable.

AI-Assisted QA & Automation

• Utilize AI and Copilot-based tools to accelerate test development, automation, troubleshooting, and engineering productivity.
• Apply AI-assisted development to PowerShell and other QA automation.
• Use AI tools to support:
  • Test scenario generation
  • Automation script development
  • Failure-pattern identification
  • Defect investigation
  • Root-cause analysis
• Identify opportunities to use AI to reduce repetitive manual testing and improve regression coverage.

Defect Management & Release Governance

• Document defects with clear reproduction steps and supporting technical evidence.
• Assess production risks associated with Windows image and infrastructure changes.
• Provide evidence-based QA release-readiness and go/no-go recommendations.
• Continuously improve automation coverage, testing efficiency, and release quality.

Required Skills

• Strong experience in Infrastructure QA, Workspace, EUC, VDI, or Windows platform testing.
• Hands-on experience testing Windows 10/11 enterprise and VDI images.
• Strong knowledge of Citrix Virtual Apps and Desktops.
• Strong PowerShell scripting and automation skills.
• Experience with functional, regression, integration, compatibility, and infrastructure testing.
• Strong troubleshooting knowledge across:
  • Windows Event Logs
  • Windows Registry
  • Services and processes
  • Active Directory
  • Group Policy
  • DNS/networking
  • Certificates
  • User profiles
  • Authentication
• Strong analytical, troubleshooting, and root-cause-analysis capabilities.

Preferred Skills

• Experience validating Microsoft 365 applications in enterprise VDI environments.
• Understanding of enterprise user-profile management technologies.
• Knowledge of  GitHub Copilot, or other GenAI/AI engineering tools.
• Exposure to VDI performance, reliability, scalability, and end-user-experience testing.