Production Supervisor

Job Description

The Production Supervisor is a member of the plant leadership team and is responsible for day-to-day manufacturing operations within an assigned area and shift under the direction of the Business Unit Manager. This role provides leadership to deliver business results and operational improvements while achieving productivity, efficiency, customer service, cost, quality, safety, and employee engagement objectives through individual and team contributions. 

Key Responsibilities 

• Manage day-to-day manufacturing operations for the assigned area and shift to meet productivity, efficiency, customer service, cost, quality, safety, and employee engagement objectives. 

• Provide direction, leadership, development, and support to direct reports through empowerment, teamwork, on-the-job assignments, and continuous improvement projects and initiatives. 

• Develop, implement, and promote safety programs and safe work practices through participation in plant safety teams, programs, and initiatives. 

• Promote sound employee and labor relations within the department by developing and maintaining an effective organization with qualified personnel. 

• Develop, promote, and support continuous improvement efforts and cross-functional initiatives that deliver business results and operational improvements. 

Additional Responsibilities 

• Shift execution: Translate production priorities into daily assignments, communicate expectations, and coordinate staffing, materials, and equipment readiness to support the production schedule. 

• Operational results: Monitor production output, downtime, waste, yield, and labor utilization. Identify deviations, communicate barriers, and coordinate corrective actions with appropriate support teams. 

• Safety leadership: Reinforce established safety procedures, personal protective equipment requirements, housekeeping standards, and hazard reporting. Escalate unsafe conditions and support incident reviews and corrective-action follow-through. 

• Food safety and quality: Partner with Quality and Food Safety personnel to reinforce good manufacturing practices, sanitation requirements, product specifications, and required production checks. Escalate deviations and follow established product hold and disposition procedures. 

• Cross-functional coordination: Work with Maintenance, Sanitation, Planning, and Warehouse teams to address equipment concerns, changeovers, material availability, and other issues affecting safe and reliable production. 

• Training and development: Identify training needs, coordinate onboarding and cross-training, reinforce standard work, and maintain required training documentation. Provide clear instructions and timely coaching to support employee development. 

• Employee communication: Conduct shift meetings, communicate operational updates, recognize team contributions, and promptly elevate employee concerns to the appropriate leader or Human Resources. 

• Labor relations: Partner with Human Resources and plant leadership to apply established policies and applicable collective bargaining agreement provisions consistently when coordinating assignments, staffing, and employee matters. 

• Continuous improvement: Use production data and team input to identify recurring losses, support root-cause analysis, implement approved improvements, and confirm that corrective actions are sustained. 

• Documentation and handoffs: Maintain accurate production records and shift reports. Communicate equipment status, unresolved issues, quality concerns, staffing needs, and follow-up actions to the incoming shift. 

Qualifications: 

• BA/BS Degree in Business, Food Science, Engineering or related field is preferred 

• 1-5 years of experience in a manufacturing environment is required 

• Ability to lead, motivate and mentor large teams of hourly associates is required 

• Strong communication and leadership skills 

• Strong analytical/critical thinking 

• Strong accountability, consistency and follow-through skills 

• Ability to work effectively with a wide array of plant personnel ranging from hourly employees to senior management 

Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.

New Hire Base Salary Range:

$77,800.00 - $97,300.00

Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.

The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors

Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.

Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.

You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:

• Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments

• Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training

• Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs

• Financial – 401k, Life, Accidental Death & Dismemberment, Disability

Location(s)

Jacksonville Plant

Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact [email protected] for assistance.