Program Service Coordinator

Key Responsibilities:

• Coordinate the end-to-end flow of product samples, from receipt through final approval and disposition, ensuring full chain of custody at every stage.
• Maintain accurate receipt and approval status records, confirming each sample package is complete and properly documented.
• Partner with stakeholders across the organization to advance reviews and proactively resolve delays or missing information.

• Arrange daily shipments and maintain detailed shipping records documenting the contents of every carton

  Other responsibilities:

• Work with and report on data, spreadsheets and status of client work being done throughout UL Retail and Consumer Products fulfillment locations.
• Perform UL and client systems data entry and extraction as well as participate in process automation projects.
• Coordinate and compile client deliverables.
• Manage updates and dissemination of client documents, processes and related information in accordance with established governance and quality control principles.
• Perform data and submission monitoring, tracking, scheduling, analysis etc.
• as requested by management.
• Perform administrative maintenance and portal management for a variety of UL or client systems and databases as needed.
• Read and follow the Underwriters Laboratories Code of Conduct and follow all physical and digital security practices.
• Performs other duties as directed.

• Diploma or equivalent, plus three years of directly related experience.
• Experience in various databases a plus.
• Effective computer and communication skills in English, written, and verbal.
• Experience with Microsoft Office including Excel.

What we offer:

Total Rewards:  We understand compensation is an important factor as you consider the next step in your career. The estimated salary range for this position is $56,600 to $75,400 and is based on multiple factors, including job-related knowledge/skills, experience, geographical location, as well as other factors. This position is eligible for annual bonus compensation with a target payout of 5% of the base salary. This position also provides health benefits such as medical, dental and vision; wellness benefits such as mental and financial health; and retirement savings (401K) commensurate with the standard rewards offered in each individual location or country. We also provide full-time employees with paid time off including vacation (15 days), holiday including floating holidays (12 days) and sick time off (72 hours). 

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