Retail Sales Officer - Banking (Abia State)

Company Description

Pivotage is a HR Consulting Firm. Our Services include, HR Advisory, Learning and Development, Recruitment, Manpower Outsourcing, Background Checks and so on.

Job Description

To drive the growth of the bank's retail business by acquiring new customers, marketing banking products and services, deepening existing customer relationships, and achieving assigned sales targets.

Key Responsibilities

• Acquire new customers and grow the bank's customer base.
• Market and sell banking products, including savings/current accounts, loans, debit cards, and digital banking services.
• Drive account opening, customer onboarding, and deposit mobilization.
• Identify cross-selling and upselling opportunities among existing customers.
• Build and maintain strong customer relationships.
• Promote the adoption and usage of the bank's digital banking channels.
• Ensure proper documentation and compliance with KYC and other regulatory requirements.
• Monitor sales performance and submit periodic sales reports.
• Ensure excellent customer service and timely resolution of customer enquiries.

Qualifications

Qualifications

• Bachelor's degree or HND in Business Administration, Marketing, Banking and Finance, or a related discipline.
• Must not be above 29 years old.
• 1–3 years of relevant sales or banking experience.
• Must have completed NYSC.
• Experience in retail banking, customer acquisition, and deposit mobilization is an advantage.