Assistant Activity Manager - Residential

Main Duties and Responsibilities

•  Supporting the planning and coordination of a varied, inclusive and engaging programme. 
• Taking responsibility for delegated areas of the on-site activity programme. 
• Ensuring activities are appropriately prepared, organised and delivered to the required standard. 
• Supervising activity delivery and providing support to Activity Leaders where required. 
• Promoting the programme to students and encouraging high levels of participation. 
• Helping Activity Leaders prepare activities and ensuring appropriate equipment and resources are available. 
• Monitoring the quality of activity delivery and raising concerns or areas for improvement with the Activity Manager. 
• Adapting activities and plans in response to student needs, participation levels, facilities or changing circumstances.
• Maintaining a visible, energetic and approachable presence throughout the programme.

•  Provide day-to-day guidance and support to Activity Leaders. 
• Support the delivery of Activity Leader induction and ensure staff understand programme expectations. 
• Assist with daily Activity Team meetings and briefings. 
• Ensure Activity Leaders understand their allocated duties, timings and responsibilities. 
• Supervise staff during activities and excursions and provide constructive feedback where appropriate. 
• Identify concerns relating to staff performance, professionalism, attendance or welfare and communicate these promptly to the Activity Manager. 
• Encourage high standards of professionalism, teamwork and student engagement. 
• Support new or less experienced Activity Leaders with their development. 
• Lead by example and demonstrate the standards expected from the Activities Team.

• Support the Activity Manager with the effective deployment of Activity Leaders across the programme. 
• Assist with communicating staff duties, programme changes and operational information. 
• Help identify staffing requirements for activities, excursions and other programme duties. 
• Support the Activity Manager with implementing rota changes where required. 
•  Identify potential staffing gaps or operational concerns and communicate these promptly to the Activity Manager. 
• Ensure Activity Leaders are in the correct locations, appropriately prepared and clear on their responsibilities.

• Assisting the Activity Manager with excursion planning and preparation. 
• Support the preparation of excursion packs and operational information for Activity Leaders. 
• Assist with pre-excursion staff briefings to ensure Activity Leaders understand timings, meeting points, supervision responsibilities and programme arrangements. 
• Support communication with Group Leaders regarding excursion arrangements where required. 
• Take responsibility for delegated excursion groups or operational responsibilities. 
• Support Activity Leaders throughout excursion days and help resolve issues as they arise. 
• Ensure student safety, welfare and supervision remain a priority throughout excursions. 
• Communicate significant excursion issues promptly to the Activity Manager.

• Support the Activity Manager in maintaining positive relationships with Group Leaders and host centre staff. 
• Attend Group Leader meetings relating to the activity programme where required. 
• Respond professionally to day-to-day questions and requests and escalate significant issues appropriately. 
• Gather feedback from students and Group Leaders and communicate this to the Activity Manager. 
•  Maintain accurate facilities information and communicate facility requirements with relevant stakeholders. 
• Ensure activity equipment is appropriately maintained, stored and available for programme delivery. 
• Support the monitoring of activity expenditure and resources. 
• Complete delegated programme administration accurately and within required deadlines.

• Maintain high standards of student supervision, welfare, discipline and safety throughout the programme. 
• Always maintain a strong awareness of safeguarding responsibilities. 
• Respond appropriately to incidents, emergencies and welfare concerns and escalate these through the correct channels. 
• Support the Activity Manager and Student Support Manager with activity risk assessments. 
• Ensure Activity Leaders understand relevant risk assessments and safety requirements. 
• Maintain appropriate professional boundaries with students. 
• Help create an environment where students feel safe, included, supported and encouraged to participate.

Person Specifications

• Right to work in the UK
• Willing to undergo an Enhanced DBS check and/or an Overseas Police Check, where applicable.

• Currently enrolled in a university degree programme in any discipline.
• Currently studying towards, or holding, a qualification in sports, recreation, youth work, event management, or a related discipline.

• Experience working in a residential camp, youth programme or similar environment. 
• Experience organising and delivering activities for young people. 
• Previous experience supervising, supporting or leading others is desirable.

• Strong organisational and planning skills. 
• Confidence communicating with staff, students, Group Leaders and other stakeholders.

• A proactive approach to identifying and resolving problems. 
• The ability to remain calm and effective in a fast-paced and changing environment. 
• A genuine enthusiasm for working with international students aged 8–17. 
• A flexible and adaptable approach to work. 
• A commitment to equality, diversity and inclusion. 
• Strong work ethic and willingness to take responsibility.

• Represent the company in a reputable and professional manner at all times
• Commit to the safeguarding of all participants on our programmes
• Adapt to the changing demands of working with young people in a residential setting

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