Level III Technology Support Tech - 8 hrs/day CL1943

5.57                                Level III Technology Support Technician

Purpose: To ensure that hardware and software within the district are 
maintained and operating at the optimal level for the educational needs of the students and staff 
of the Turner Unified School District. To accomplish these tasks, the Level III Technician will 
work closely with the staff and administration of the District.

Responsible to: Supervisor of Technology

Payment rate:  Salary and benefits as established by the Board of Education
 

Qualifications:
1. High school diploma or equivalent. Associate Degree with emphasis in computer technology 
preferred. Three years of directly related work experience required.

2. Health and Inoculation Certificate on file in the Central Office (after employment offer 
is made).

3. Excellent command of English language (written and verbal). The Level III Technician must 
demonstrate the ability to effectively communicate technical issues with non- technical persons 
while delivering a high-level of customer service.

4. Experience and training in the latest Windows Operating Systems, Office 365, and other 
mainstream productivity software packages.

5. Troubleshoot and repair district hardware.

6. Install and configure Microsoft Server operating systems.

7. Experience with Enterprise level Microsoft products to include: Microsoft Server, Office
365 and Active Directory.

8. Perform network troubleshooting as well as configure and maintain switches.

9. Knowledge of Apple administration including initial configuration.

10. Desire to continue career improvement by enhancing skills and job performance.

Essential Functions:

1. Ability to be proactive in the repair, maintenance and upgrade of district hardware and 
software.

2. Set up, configure, maintain and upgrade new and existing devices as needed.

3. Install and maintain software in networks and individual devices.
4. Work closely with the Network Administrator to troubleshoot and upgrade as necessary.

5. Implement the Vision and Mission of the District.

6. React to change and frequent interruptions in a productive and positive manner, meeting 
deadlines as assigned.

7. Orient and instruct staff and students on the use of technology in the classroom.

8. Install and configure peripherals as needed to support the technology needs of the
district's Technology Rich Classroom.

Physical Requirements/Environmental Conditions:

1. Occasionally requires physical exertion to manually move, lift, carry, pull, or push heavy 
objects or materials over 50 pounds.

2. Occasional stooping, bending and reaching.

3. Requires traveling to various locations within the District and occasionally to locations 
outside of the District.

4. Requires prolonged sitting, standing, and use of equipment including repetitive motions 
and computer eye fatigue.

5. Must occasionally work in noisy, crowded, stressful environments, with numerous 
interruptions.

General Responsibilities:

1. Communicate and work effectively and cooperatively with members of the school district and 
community.

2. Observe and follow all school district policies at all times.

3. Stay current on new technology and receive appropriate training to administer computer 
systems.

4. Respond to information requests in a cooperative, courteous, and timely manner.

5. Keep student and personnel information and records confidential.

6. Implement and follow all District health and safety policies, including all precautions 
of the Bloodborne Pathogens Exposure Control Plan.

7. Perform other duties and assume other responsibilities as assigned by the Supervisor of
Technology or Administrative Staff.
 

Term of Employment: 12-month year, July 1 through June 30.

Evaluation: Performance effectiveness will be evaluated in accordance with 
provisions of Kansas Statutes and Board of Education Policy.
 

Approved:
12/21/99
Revised:
6/18/19