Fully Remote Member Support Specialist
- Full Time
About the role
AO Globe Life is expanding our remote team and currently hiring. This opportunity suits recent or soon-to-be graduates in business, marketing, or communications, along with anyone who enjoys working in a people-focused, service-driven environment. With full training, inbound client leads, and an established mentorship program, you can build a long-term, meaningful career from anywhere in the U.S.
Core Responsibilities
- Help clients explore supplemental benefit options tailored to their needs
- Grow through ongoing mentorship and professional development
- Conduct virtual consultations with clients via Zoom
- Provide attentive, client-first service
- Cultivate long-term client relationships
- Handle documentation accurately and stay on top of follow-ups
- Support clients throughout the enrollment process with clarity and professionalism
You're a Good Fit If You Have
- Passionate about helping others and contributing to a mission-driven organization
- Prior customer service or consultative experience is a plus, not required
- A Windows laptop or PC, webcam, and dependable internet
- Eligible to work in the United States
- Strong communication and interpersonal skills
- Self-motivated, organized, and able to work independently
- Able to obtain any necessary professional licensing, where applicable
- Confidence with virtual meetings and everyday digital tools
Perks & Benefits
- A collaborative, people-first team environment
- Weekly performance-based pay
- Inbound leads only — no cold calling
- Defined growth path into leadership
- Fully remote, flexible schedule
- Renewal-based income growth opportunities
- Complete training and licensing support provided
- Equity opportunity (3%) for those who qualify
- Bonuses paid monthly and quarterly
About AO Globe Life
For more than 70 years, AO Globe Life has served union members, credit union clients, and veterans nationwide by providing supplemental benefits that help protect working families. As a remote-first organization, we are committed to integrity, flexibility, and empowering our team members to build meaningful careers.
Ready to build a career that matters? Apply today.
Core Responsibilities
- Help clients explore supplemental benefit options tailored to their needs
- Grow through ongoing mentorship and professional development
- Conduct virtual consultations with clients via Zoom
- Provide attentive, client-first service
- Cultivate long-term client relationships
- Handle documentation accurately and stay on top of follow-ups
- Support clients throughout the enrollment process with clarity and professionalism
You're a Good Fit If You Have
- Passionate about helping others and contributing to a mission-driven organization
- Prior customer service or consultative experience is a plus, not required
- A Windows laptop or PC, webcam, and dependable internet
- Eligible to work in the United States
- Strong communication and interpersonal skills
- Self-motivated, organized, and able to work independently
- Able to obtain any necessary professional licensing, where applicable
- Confidence with virtual meetings and everyday digital tools
Perks & Benefits
- A collaborative, people-first team environment
- Weekly performance-based pay
- Inbound leads only — no cold calling
- Defined growth path into leadership
- Fully remote, flexible schedule
- Renewal-based income growth opportunities
- Complete training and licensing support provided
- Equity opportunity (3%) for those who qualify
- Bonuses paid monthly and quarterly
About AO Globe Life
For more than 70 years, AO Globe Life has served union members, credit union clients, and veterans nationwide by providing supplemental benefits that help protect working families. As a remote-first organization, we are committed to integrity, flexibility, and empowering our team members to build meaningful careers.
Ready to build a career that matters? Apply today.