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Work From Home Account Services Representative

AIL

Jackson, MS

  • Full Time
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About the role

AO Globe Life is seeking new team members to join a fully remote, mission-driven team that puts people first. This role is a great match for recent or soon-to-be graduates in business, marketing, or communications, as well as anyone who thrives in a service-oriented, relationship-driven environment. Complete training, inbound client interest, and ongoing mentorship make it possible to build a lasting career from anywhere in the United States.

Your Day-to-Day
- Walk clients through enrollment clearly and professionally
- Maintain accurate digital documentation and manage follow-up communication
- Walk individuals and families through personalized supplemental benefit options
- Focus on delivering excellent, client-centered service
- Meet with clients virtually over Zoom to discuss their needs
- Build strong, long-term client relationships
- Take part in continued mentorship and team development

What We're Looking For
- Willingness and ability to obtain required state licensing, if applicable
- Ease with virtual tools and video meetings
- Strong communicators with solid interpersonal skills
- Passionate about helping others and contributing to a mission-driven organization
- Reliable internet and a Windows laptop/PC with webcam
- Customer service background helpful but not required
- Eligible to work in the United States
- Organized, self-motivated, and comfortable working independently

Compensation & Perks
- Supportive, people-first team culture
- Monthly and quarterly bonuses
- Defined growth path into leadership
- 3% equity opportunity for eligible team members
- Full training and licensing support
- Income growth through renewals
- 100% remote with flexible hours
- Inbound-only client interest — never cold calling
- Weekly performance-based pay

About Us
AO Globe Life has spent more than 70 years protecting working families nationwide—serving union members, credit union clients, and veterans with trusted supplemental benefits. As a remote-first company, we’re built on integrity, flexibility, and empowering our team to succeed.

If you’re ready for a career with purpose, flexibility, and room to grow, apply today.