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AVP – Sports & Media Analytics Delivery Lead

EXL

New York, United States

  • Hybrid
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About the role

EXL's sports and media practice serves leagues, collegiate athletic conferences, teams and media networks. We are hiring an onshore AVP to lead delivery across a portfolio of these clients – owning the relationship day to day, shaping the analytics roadmap and making sure our onshore/offshore teams deliver measurable impact. 

This role suits a consulting-minded analytics leader who is comfortable running several engagements at once and who can speak the language of athletics directors, commercial teams and media executives. 

Key Responsibilities 

Engagement Leadership 

  • Portfolio delivery: Lead multiple concurrent analytics engagements for sports and media clients, owning scope, plans, quality, timelines and client satisfaction. 

  • Stakeholder management: Serve as the primary onshore counterpart for client Directors and VPs; run steering meetings and quarterly business reviews. 

  • Onshore–offshore model: Direct and coordinate EXL teams in the US and India, ensuring smooth handoffs and high-quality output. 

Sports & Media Analytics 

  • Fan and membership analytics: Segmentation, engagement, retention and lifetime value for fans, members, donors and season-ticket holders. 

  • Commercial analytics: Ticket pricing and yield, sponsorship valuation and ROI, merchandise and premium-seating analytics. 

  • Media and content: Viewership and audience analytics, streaming and digital engagement, content performance and media-rights value. 

  • Data foundations: Shape data strategy, platforms and governance with client technology teams, including multi-member organizations such as conferences. 

Growth & Innovation 

  • Account growth: Identify opportunities, write proposals and SOWs, and expand EXL's footprint within each account. 

  • AI solutions: Introduce GenAI and ML use cases and reusable accelerators across the portfolio. 

Required Qualifications 

  • Experience: 12–16 years in analytics, data science or analytics consulting, with significant delivery leadership for sports, media, entertainment or consumer clients. 

  • Consulting skills: Proven ability to manage multiple clients, scope work, manage budgets and handle senior stakeholders. 

  • Technical skills: Strong SQL and Python; experience with cloud data platforms (Snowflake, Databricks, AWS/GCP/Azure) and BI tools (Tableau, Power BI, Looker). 

  • Domain: Working knowledge of fan, ticketing, sponsorship and media/viewership analytics. 

  • Leadership: Experience leading distributed teams, including offshore delivery centers. 

  • Education: Bachelor's degree in a quantitative field; Master's or MBA preferred. 

  • Location: Authorized to work in the US or Canada; willing to travel to client sites. 

Preferred Qualifications 

  • Experience with collegiate athletics (conferences, NCAA, athletic departments) or sports media networks. 

  • Background at an analytics consultancy or the analytics function of a league, team or media company. 

  • Exposure to GenAI/agentic AI and modern data stack implementations.