Sr. Program Manager, Last Mile Projects, Growth & Expansion, AMZL LM Growth & Expansion

Are you energized by solving complex, cross-functional challenges that shape how Amazon operates at scale? We are looking for a Senior Program Manager who thrives in ambiguity, brings structure to the unstructured, and delivers measurable results across teams and organizations. In this role, you will own the lifecycle of programs with considerable business impact, partnering with stakeholders across multiple functions to define strategy, align priorities, and drive execution. You will use data to inform decisions, identify opportunities for improvement, and build mechanisms that deliver lasting value for our customers. If you are a collaborative problem-solver who communicates with clarity and leads through influence, we want to hear from you.

Key job responsibilities
- Define and manage the end-to-end lifecycle of cross-functional programs, including mission, vision, objectives, and measurable success criteria that align with organizational goals.
- Drive alignment across stakeholders by facilitating crisp decision-making, managing competing priorities, and communicating progress and outcomes effectively to senior leadership.
- Analyze program data and metrics to identify risks, remove roadblocks, and implement improvements that increase efficiency and reduce exposure to common failure modes.
- Partner with engineering, product, and business teams to evaluate trade-offs, prioritize initiatives, and ensure solutions are designed to scale.
- Leverage generative AI tools where appropriate to augment productivity, streamline processes, and improve the quality of program deliverables.

A day in the life
Your morning might begin by reviewing program metrics and preparing a concise status update for leadership. By mid-morning, you are facilitating a working session with cross-functional partners to resolve a dependency and align on next steps. After lunch, you draft a narrative document that frames a new program proposal, pressure-testing your assumptions with data before sharing it for stakeholder review. Throughout the day, you balance strategic thinking with tactical follow-through, keeping multiple workstreams on track while mentoring teammates along the way.

About the team
Our team is focused on delivering programs that improve how Amazon serves its customers. We work across organizational boundaries to tackle problems that require coordination, creativity, and persistence. We value clear communication, thoughtful planning, and a willingness to challenge assumptions in pursuit of the best outcomes. As we continue to grow, you will have the opportunity to shape program strategy, build scalable mechanisms, and contribute to an inclusive team culture where every voice is heard.

Basic Qualifications

- Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
- Bachelor's degree
- Experience in program or project management
- Experience in English-language communication skills, both written and verbal

Preferred Qualifications

- Master's degree
- Experience implementing repeatable processes and driving automation or standardization

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.