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Spa Therapist

kempinski

Thailand - Bangkok

  • Onsite
  • Full Time
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About the role

Treatment Delivery & Guest Experience: Deliver professional spa treatments and bespoke wellness experiences tailored to individual guest needs, ensuring adherence to high brand standards.


Guest Consultation & Relationship:
Connect with guests to assess expectations, note preferences, conduct seamless pre-/post-treatment handovers, and follow up to ensure overall satisfaction.


Product Knowledge & Retail Sales:
Maintain comprehensive knowledge of all treatments and promotions, achieve retail/treatment sales targets, and accurately record daily sales figures.


Hygiene & Treatment Room Care:
Ensure treatment rooms, spa equipment, and products meet strict standards of hygiene, sanitation, and presentation before and after each session.


Inventory & Cost Control:
Monitor and manage professional treatment stock and supplies, using products strictly according to manufacturer specifications to minimize waste.


Safety, Operations & Flexibility:
Adhere to spa SOPs, health and safety regulations, and personal grooming standards, while supporting reception duties, scheduled events, and demonstrations as required.

Key Responsibilities

Treatment Delivery & Guest Experience: Deliver professional spa treatments and bespoke wellness experiences tailored to individual guest needs, ensuring adherence to high brand standards.


Guest Consultation & Relationship:
Connect with guests to assess expectations, note preferences, conduct seamless pre-/post-treatment handovers, and follow up to ensure overall satisfaction.


Product Knowledge & Retail Sales:
Maintain comprehensive knowledge of all treatments and promotions, achieve retail/treatment sales targets, and accurately record daily sales figures.


Hygiene & Treatment Room Care:
Ensure treatment rooms, spa equipment, and products meet strict standards of hygiene, sanitation, and presentation before and after each session.


Inventory & Cost Control:
Monitor and manage professional treatment stock and supplies, using products strictly according to manufacturer specifications to minimize waste.


Safety, Operations & Flexibility:
Adhere to spa SOPs, health and safety regulations, and personal grooming standards, while supporting reception duties, scheduled events, and demonstrations as required.