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Room Attendant

kempinski

Thailand - Bangkok

  • Onsite
  • Full Time
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About the role

Guest Room & Turndown Service: Clean, sanitize, and service assigned guest rooms, late check-outs, and turndown services—including bed-making, dusting, vacuuming, and bathroom replenishment.


Area & Equipment Maintenance:
Maintain cleanliness of guest corridors, service pantries, and public floor areas while keeping housekeeping trolleys and tools well-stocked, sanitized, and organized.


Room Inspection & Defect Reporting:
Inspect room fixtures, furniture, and electronic amenities during cleaning, reporting any maintenance defects or room status discrepancies promptly to supervisors.


Guest Relations & Lost and Found:
Provide warm, attentive assistance for guest inquiries and requests, and immediately report and log all Lost & Found items and unusual incidents.


Shift Handover & Cost Control:
Maintain accurate daily assignment records, report follow-up tasks at shift end, and manage cleaning chemicals and guest amenities responsibly to minimize wastage.

Key Responsibilities

Guest Room & Turndown Service: Clean, sanitize, and service assigned guest rooms, late check-outs, and turndown services—including bed-making, dusting, vacuuming, and bathroom replenishment.


Area & Equipment Maintenance:
Maintain cleanliness of guest corridors, service pantries, and public floor areas while keeping housekeeping trolleys and tools well-stocked, sanitized, and organized.


Room Inspection & Defect Reporting:
Inspect room fixtures, furniture, and electronic amenities during cleaning, reporting any maintenance defects or room status discrepancies promptly to supervisors.


Guest Relations & Lost and Found:
Provide warm, attentive assistance for guest inquiries and requests, and immediately report and log all Lost & Found items and unusual incidents.


Shift Handover & Cost Control:
Maintain accurate daily assignment records, report follow-up tasks at shift end, and manage cleaning chemicals and guest amenities responsibly to minimize wastage.