Manager, Quality Outcomes and Process Improvement
About the role
Overview
*All positions are located in Fresno/Clovis CA*
Opportunities for you!
- Consecutively recognized as a top employer by Forbes, and in 2025 by Newsweek
- We’re excited to offer a comprehensive relocation package
- Eligible for annual incentive program
- Community University leadership training courses
- Tuition reimbursement, education programs and scholarships
- Vacation time starts building on Day 1, and builds with your seniority
- Free money toward retirement with a 403(b) and matching contributions
- Great food options with on-demand ordering
- Free parking and electric charging
Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.
We know that our ability to provide the highest level of care is through taking care of our incredible teams. Learn more on our Benefits page.
You love what you do, now love where you do it.
Responsibilities
The Manager of Quality Outcomes and Process Improvement manages system-wide efforts to ensure performance improvement and operational or clinical redesign projects are developed and administered in alignment with the system strategic goals. This role provides management, leadership, and coordination for improving the system's capacity to adopt innovative approaches to problem solving and to sustain a high-performance improvement environment. The manager leads, facilitates, supports, and mentors multidisciplinary teams through the utilization of process improvement methodologies, tools, and techniques. Responsibilities include facilitating effective communication, staff development, budget support, interdepartmental collaboration, and personnel management to ensure successful implementation of improvement initiatives.
Qualifications
Education
- Bachelor's Degree in Business, Healthcare related, Organization Development, or related field required
- Bachelors Degree in Nursing or Healthcare related field preferred
- 5 years of experience in process improvement methodologies, analytics, and business intelligence tools required
- LSSBB - Lean Six Sigma Black Belt or related process improvement certification preferred
- Process Improvement certification preferred
Disclaimers
• Pay ranges listed are an estimate and subject to change.• If any bonuses are noted, they are only applicable to external hires meeting criteria.