Founding Product Designer

About the Role

Join an early-stage AI insurtech startup as its first product designer, working closely with product and engineering. You will shape an enterprise-grade claims operations platform, making complex workflows easier for insurance professionals and helping users understand and guide AI-powered work.

What You'll Do

• Own the end-to-end experience across claims workspaces, dashboards, and other customer-facing product surfaces.

• Use product analytics, heat maps, user interviews, and direct observation to identify workflow problems and guide improvements.

• Partner with product leadership and engineering to translate customer needs into clear workflows and implementation-ready designs.

• Design AI agent interactions that show users what the system did, what information it used, and where human review or intervention is needed.

• Lead product design from discovery through delivery as the platform evolves for larger insurance organizations.

• Establish design principles and a design system, and use AI prototyping tools to test ideas and improve workflows.

What We're Looking For

• Five to eight years of product design experience, including early-stage startup experience as a founding designer or first design hire.

• A portfolio demonstrating UX ownership of dense, technical software used regularly by operational teams.

• Experience simplifying complex workflows through user research and data-informed design, including behavioral analytics or heat maps.

• Hands-on prototyping experience with AI coding tools such as Claude or Lovable.

• Experience in insurance, claims, healthcare, or another compliance-heavy operational domain is a plus.

• Experience designing AI and human-in-the-loop interactions or building a design system is beneficial.

Compensation & Benefits

Base salary: $170,000 to $220,000 annually. Visa transfers are accepted, but new visa sponsorship is not available.

Location

On-site, five days per week in New York, New York.