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Project Manager | TOM Delivery (CIB)

Capco

China - Hong Kong

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About the role

ABOUT US

Capco is a global technology and management consultancy specializing in driving digital transformation in the financial services and insurance industries. Capco is committed to providing clients with practical solutions. We offer a globally integrated service with offices in leading financial centers across the globe. We have the people, the vision, and the passion.

We are growing through a significant growth journey, now is a very good time to join us as we expand geographically, increase headcount and disrupt the consulting market across APAC with entrepreneurial and agile thinking.

 

ROLE RESPONSIBILITIES

We are currently seeking a Senior Consultant to support and drive the growth of our Capital Markets practice. This is an exciting opportunity to be a leader, in a growing team of data practitioners, where you will be initiating and implementing cutting-edge data & analytics programmes for top-tier Financial Services clients.

This project is with a leading Corporate & Investment Bank as a Senior BA on Credit & Lending re-designing. Experience designing and implementing TOM is preferred. 

KEY RESPONSIBILITIES 

  • Lead analysis of business processes, operating models and systems to evaluate design impacts across Business, IT, and Operations.
  • Support the development and redesign of global operating models, role structures, RACI frameworks, and service catalogues for Credit & Lending.
  • Assess how change requests affect programme scope, timelines, budget, or effort, and provide accurate estimates for new requirements or design adjustments.
  • Oversee the implementation of approved solutions.
  • Partner closely with regional and market teams to understand regulatory expectations, customer needs, and the competitive environment.

SKILLS & EXPERTISE

  • At least 4 years' experience across financial services and/or consulting 
  • Proven experience designing and delivering Target Operating Models
  • Knowledge within Credit & Lending or related banking domains is a plus not a must 
  • Ability to translate strategic objectives into future‑state process, role, system, and control designs aligned to TOM principles.
  • Strong understanding of how systems, workflows, and data flows support the TOM.
  • Experience delivering large-scale transformation programmes using structured change frameworks. 
  • Hands‑on experience with Agile delivery (user stories, backlog management, sprints).
  • Excellent communication and stakeholder‑management skills.
  • Fluency in English and Cantonese is a MUST! 

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry.