Medical Receptionist

Are you ready to be the heartbeat of our patient experience? At I-MED, we're seeking passionate individuals to play a pivotal role in ensuring seamless healthcare journeys for our patients. If you thrive on making a positive impact and enjoy both in-person interactions and phone support, this position is tailor-made for you. 

 

Join our friendly and supportive team in Box Hill as a Medical Receptionist. This full-time role operates from Monday to Friday, with shifts between the hours of 6.00am-6.00pm, but on occasion may be required to work until 10pm. There is also an opportunity to work on Saturday mornings from 9.00am-12.00pm. 

 

As a Medical Receptionist, you will be the first point of contact for our patients, playing an important role in creating a positive and professional patient experience.

Your responsibilities will include:

• Greeting patients warmly and assisting with check-in procedures.
• Answering emails and phone calls promptly and handling inquiries professionally.
• Advising patients of preparation prior to relevant scans.
• Billing procedures – private, Medicare, workers compensation, and DVA.
• Collaborating with clerical and technical staff, radiologists, and referrers.

 

What we’re looking for:

✅ Clear verbal and written communication skills.

✅ Strong organisational abilities to manage appointments and patient flow.

✅ Relevant reception experience.

✅ Confidence working across multiple screens and systems.

 

What we can offer you:

🌱   Wellbeing benefits

• Fitness passport, including full gym access and a range of classes 
• Supportive management that values your well-being

📚   Learning and development

• Comprehensive training to help you put your best foot forward in the role
• Career opportunities across our diverse Network 
• Opportunity for position growth – gain more responsibilities with experience

🏠   Workplace Experience

• Collaborative and inclusive team 
• Free parking onsite and street parking
• Lots of uniform options to suit your preferences at no cost to you with annual top ups

💵   Compensation

• Industry-competitive salary and benefits package
• Annual Remuneration Review

 

With over 250 clinics and 4000 staff, I-MED Radiology is Australia’s largest Radiology Network. As an industry leader, we have the resources to grow your skills and provide opportunities for a range of career advancement pathways.

 

How to Apply: Ready to contribute to exceptional patient care? Click apply now and upload an updated CV.