Manager Service Planning & Delivery

At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.

• Temporary Full-Time up to 2 years
• Located in Parramatta with flexible working arrangements available
• Package includes salary 154,231 - $178,369 plus superannuation and annual leave loading

About the role

Lead the planning and delivery of new public early childhood education and care (ECEC) services that put children and families at the centre and support strong lifelong learning outcomes.

As Manager, Service Planning and Delivery, you will lead a team to deliver complex projects in a fast-paced reform environment. You will bring together your ECEC knowledge, leadership experience and sound judgement to turn priorities into high-quality services.

You will:

• Lead the planning and design of new public ECEC services.
• Build a positive, collaborative and high-performing team culture.
• Providing expert advice to support policy implementation and compliance with the National Quality Framework.  Manage project planning and reporting to support project implementation and resource development aligned with delivery requirements.   Prepare reports, briefs and correspondence to ensure governance requirements are met.
• Partner with stakeholders to deliver outcomes for children and families.

For further information please click here to view the role description

About you

You are a collaborative and resilient leader with broad ECEC knowledge and hold children at the centre of all decision making.. You build positive team cultures, communicate with influence and are equally comfortable working collaboratively or taking the lead independently.

You will bring:

• Strong leadership skills and a focus on positive team culture.
• Broad ECEC knowledge and experience across various service delivery models.
• Strong knowledge and practical application of the National Quality Framework.
• Ability to lead complex projects in a fast-paced, changing environment.
• Strong communication, collaboration and stakeholder skills.
• Knowledge of and commitment to implementing the Department’s Aboriginal Education Policy and upholding the Department’s Partnership Agreement with the NSW AECG and to ensure quality outcomes for Aboriginal people.

You are passionate about high-quality public education and committed to keeping children and families at the heart of service design and delivery.

Essential requirements of the role

• Relevant tertiary qualifications in Early Childhood Education and Care (ECEC)  or a related discipline and/or demonstrated equivalent professional experience..
• Current and valid Working with Children Check (WWCC) Clearance for paid employment.
• Demonstrated understanding of and commitment to the value of public education.

Benefits

• Flexible working arrangements
• 35 hour working week
• Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
• Flex Leave entitlements, generous holidays & leave conditions
• Opportunities for advancement and mobility across the Department to support your career growth

How to apply

Attach a resume (maximum 5 pages), a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role, and a copy of your qualification demonstrating you meet the essential requirements of the role.

Targeted questions

As part of your application, please respond to the following targeted questions (maximum 300 words per question):

1. Outline your experience in leading teams and managing the delivery of complex project or service within Early Childhood Education and Care?
2. Describe your knowledge of the National Quality Framework and your experience in applying it to the design, delivery or improvement of early childhood education and care services?

Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the Department’s values and priorities.

Please refer to the Applicant’s Guide to Applying to assist you with your application.

If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education, click here for instructions on how to submit your application.

All other applicants please submit your application by clicking ‘Apply Now’.

Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.

This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.

Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa. 

Closing date Monday, 23 November 2026 at 11:59pm.

For role enquiries please contact Sylvana Cham at [email protected] and for recruitment process enquiries please contact Natalie Angelkovski at [email protected]

We welcome applications from people of all backgrounds, including but not limited to Aboriginal and/or Torres Strait Islander people, people of any age or gender, people from culturally and linguistically diverse groups and/or from the LGBTQIA+ community, veterans, refugees, people with disability, people with sensory differences, and neurodiverse people. If we can make some adjustments to our recruitment/interview process to better help you shine, please reach out to the contact person for this recruitment, details listed above. For more information, visit the NSW Department of Education’s Diversity, equity and inclusion webpage.

A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.