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IT Support Specialist - Part-Time

utilitiesone

India - Gurugram

  • Onsite
  • Part Time
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About the role

Utilities One Group is a US-based company driven by innovation, operational excellence, and a commitment to building the future of critical infrastructure. As a trusted turnkey solutions provider, we support the telecom, power, water, renewable energy, and data center sectors through high-quality services and specialized consulting. Our greatest strength is our people, whose expertise, collaboration, and integrity help deliver meaningful results and lasting impact.

We are looking for a skilled and proactive Part-Time IT Support Specialist to support the day-to-day IT operations of our office in Gurugram, Sector 61.

Employment Type: Part-Time.
Work Schedule: 5:00pm - 10:00pm (IST) – Fully on Site (No Hybrid, No WFH).
Location: EMAAR Digital Green, Tower B, Golf Course Road Extension, Sector 61, Gurugram, Haryana – 122011.

Key Responsibilities

  • Technical Support: Provide on-site IT support, troubleshooting hardware, software, and connectivity issues.
  • Workstation Setup & Maintenance: Set up employee workstations, install and maintain Windows 10/11 devices, and configure hardware, peripherals, drivers, and BIOS/UEFI settings.
  • Microsoft 365 Administration: Manage user accounts, licenses, and troubleshoot Microsoft 365 applications, including Outlook, Teams, and Entra ID.
  • Device Management: Support device enrollment, compliance, and application deployment through Microsoft Intune and Windows Autopilot.
  • Network Support: Troubleshoot LAN, Wi-Fi, VPN, and firewall issues, and maintain network cabling and patch panels.
  • IT Infrastructure Maintenance: Monitor and maintain server room equipment, including racks, UPS systems, cooling, power connections, and cabling.
  • IT Asset Management: Maintain accurate IT inventory records, track equipment assignments, and document hardware changes.
  • Remote IT Coordination & Reporting: Coordinate with the remote IT team, follow technical instructions, and provide updates on IT issues and resolutions.

Skills, Knowledge and Expertise

  • Experience: Minimum 1 year of experience in IT support, desktop support, or system administration.
  • Windows Operating Systems: Proficiency in Windows 10/11 installation, imaging, configuration, troubleshooting, drivers, and BIOS/UEFI settings.
  •  Hardware Troubleshooting: Hands-on experience diagnosing, repairing, and maintaining laptops, desktops, printers, and peripherals. Lenovo ThinkPad experience is a plus.
  • Microsoft 365: Knowledge of Microsoft 365, Entra ID, user and license management, and Outlook and Teams troubleshooting.
  • Endpoint Management: Experience with Microsoft Intune and Windows Autopilot for device enrollment, compliance, and application deployment.
  • Networking & Security: Knowledge of TCP/IP, DHCP, DNS, VLANs, Wi-Fi, cabling, VPNs, and firewall basics. FortiGate experience is a plus.
  • IT Infrastructure & Asset Management: Familiarity with server room equipment, rack mounting, UPS systems, cable management, and IT inventory tracking.
  • Communication & Independence: Good English communication skills, strong problem-solving abilities, and the ability to work independently and coordinate with remote IT teams

Benefits

  • Competitive salary package;
  • One Way cab facility - Drop only. (Applicable, if Candidate is residing within 20KM of radius from office location) 
  • Being part of an international, dynamic work environment;
  • Professional development (seminars, courses);
  • Opportunity to work in a fast-growing international company with significant impact in its industry.