Manager Revenue Cycle Informatics and Reporting

Number of Positions In Requisition

1



Job Details

The Manager Revenue Cycle Informatics & Reporting oversees the daily operations, development, and delivery of reporting, analytics, and system-supported workflows that enable revenue cycle performance. This role manages a team of analysts responsible for producing accurate, timely dashboards, KPIs, and operational reports used across HB, PB, Denials, AR, Cash Collections, Seamless Access, and Coding. The Manager ensures data integrity, supports system enhancements and testing, and translates business requirements into actionable reporting and informatics solutions. This position executes the strategy and governance direction established by the Associate Vice President (AVP), RCM Informatics, and partners closely with IT, Finance, and Revenue Cycle Operations to drive operational efficiency and reporting reliability.

Job Description

Summary
The Manager Revenue Cycle Informatics & Reporting oversees the daily operations, development, and delivery of reporting, analytics, and system-supported workflows that enable revenue cycle performance. This role manages a team of analysts responsible for producing accurate, timely dashboards, KPIs, and operational reports used across HB, PB, Denials, AR, Cash Collections, Seamless Access, and Coding. The Manager ensures data integrity, supports system enhancements and testing, and translates business requirements into actionable reporting and informatics solutions. This position executes the strategy and governance direction established by the Associate Vice President (AVP), RCM Informatics, and partners closely with IT, Finance, and Revenue Cycle Operations to drive operational efficiency and reporting reliability.

Job Duties

• Lead, coach, and manage a team of reporting and informatics analysts, including assigning work, reviewing outputs, providing feedback, and supporting professional development.
• Oversee the creation, validation, and distribution of daily, weekly, monthly, and month end reporting supporting revenue cycle operations.
• Ensure data accuracy, consistency, and integrity across Epic based dashboards, KPIs, scorecards, and operational reporting tools.
• Translate operational business needs into reporting specifications and informatics requirements, guiding analysts on data sourcing, logic, and workflow impacts.
• Support IT and RCM Informatics teams with system upgrades, testing, workflow validation, and enhancements to Epic and related RCM platforms.
• Monitor key revenue cycle performance indicators and escalate trends, anomalies, or data issues to leadership.
• Manage and prioritize incoming reporting and analytics requests, balancing recurring deliverables, ad hoc needs, and project based work.
• Execute automation and standardization initiatives designed by the leader to improve reporting efficiency and reduce manual processes.
• Maintain documentation, version control, and reporting governance standards established by the leader.
• Partner with revenue cycle operational leaders to provide actionable insights that support performance improvement, revenue integrity, and operational transparency.

Minimum Qualifications

• Bachelor’s Degree
• 5 years in revenue cycle informatics or Information Technology, networking, vendor integration and hardware support
• Revenue cycle operations knowledge (HB, PB, Denials, AR, Cash, Coding, Access).
• Epic reporting tools (Workbench, Radar, SlicerDicer) and SQL based analytics platforms.
• Data validation, data integrity, and operational problem solving.
• Workflow understanding across RCM systems and interfaces.
• Ability to lead and develop analytical staff.
• Strong communication skills with ability to translate complex data into clear insights.

Preferred Qualifications

• Master’s Degree
• Previous supervisory or management experience
• EPIC Certification - Epic Systems

Additional Qualifications

Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.

Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

Work Shift

Workday Day (United States of America)

Worker Sub Type

Regular

Employee Entity

Thomas Jefferson University

Primary Location Address

1101 Market, Philadelphia, Pennsylvania, United States of America

Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.    

Jefferson is committed to providing equal educa­tional and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status. 

Benefits

Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps), have access to medical (including prescription) insurance.

For more benefits information, please click here