District 13 Community Aide

THIS IS A NON-CIVIL SERVICE POSITION
 

SALARY RANGE:

$15.00 - $30.00 HOURLY

STARTING SALARY RANGE:

$15.00 - $22.50 HOURLY

HOURS:

This is a part-time position limited to no more than 20 hours per week.

The work schedule will be determined based on the needs of the District 13 office and may include daytime, evening, and occasional weekend assignments.

JOB SUMMARY:

The Office of Councilman Antonio Glover, Baltimore City Council District 13, is seeking a motivated, dependable, and community-oriented individual to serve as a Community Aide.

Under the direction of the Councilmember, Chief of Staff, and District Office staff, the Community Aide will work directly in District 13 neighborhoods, attend community meetings and events, assist residents, support constituent services, and provide general assistance to District staff as needed.

The ideal candidate will have a strong interest in public service, be comfortable engaging with residents from diverse backgrounds, and be willing to maintain a flexible schedule that may include some evenings and weekends.

This position is not eligible for benefits.

ESSENTIAL FUNCTIONS

• Attend neighborhood association meetings, community events, public meetings, and other activities throughout District 13.
• Engage directly with residents, community leaders, businesses, nonprofit organizations, and other stakeholders.
• Assist residents with identifying appropriate City services and resources, including helping communicate constituent concerns to District staff.
• Identify and report quality-of-life concerns observed throughout the district.
• Assist District staff with constituent services, community outreach, canvassing, special projects, events, and other office priorities.
• Help distribute information regarding City services, programs, meetings, and community resources.
• Maintain accurate information and communicate community concerns and follow-up items to appropriate staff.
• Represent the Office of Councilman Antonio Glover professionally and in a nonpartisan manner while performing official City duties.
• Assist with administrative and office responsibilities when necessary.
• Perform other related duties and assignments as requested by the Councilmember, Chief of Staff, or designated District staff.

EDUCATION AND EXPERIENCE REQUIREMENTS

Education: High school diploma or GED preferred.

Experience: Previous experience in community engagement, constituent services, customer service, government, nonprofit work, neighborhood organizing, or a related area is preferred but not required.

An equivalent combination of education, experience, and demonstrated community involvement may be considered.

KNOWLEDGE, SKILLS, AND ABILITIES

• Strong communication and interpersonal skills.
• Ability to communicate respectfully and professionally with residents and community stakeholders.
• Knowledge of Baltimore City neighborhoods and community issues, particularly East Baltimore, is preferred.
• Ability to work independently and as part of a team.
• Strong organizational and follow-up skills.
• Ability to handle sensitive or confidential information with discretion.
• Ability to adapt to changing priorities and assignments.
• Basic computer skills, including familiarity with email and Microsoft Office applications.
• Ability and willingness to attend evening or weekend community meetings and events as needed.
• Commitment to professional, ethical, and nonpartisan public service.

Background Check            

Eligible candidates under final consideration for appointments to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint must be successfully completed. 
 

Probation 

All persons, including current City employees, selected for this position must complete a mandatory six-month.

Baltimore City Government is an Equal Employment Opportunity Employer, and we are committed to a workplace that values diversity, equity, and inclusion. The City of Baltimore prohibits discrimination on the basis of race, color, religion, age, sex, ancestry, creed, national origin, disability status, genetics, marital status, military service, sexual orientation, gender identity/expression or any other characteristic protected by federal, state or local laws. Applicants requiring accommodations during the hiring process should contact the Department of Human Resources directly. Do not attach your request for accommodation to the application.

BALTIMORE CITY AN EQUAL OPPORTUNITY EMPLOYER