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Houseperson

efuq.fa.us6|hiltongrandvacations

San Antonio, TX

  • Onsite
  • Full Time
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About the role

We are looking for a Houseperson to join the team at Eilan Hotel and Spa in San Antonio, TX . In this role, you will help bring vacation dreams to life by assisting our guests and team. If you enjoy making people, feel welcome and being part of an outstanding team environment, this job is for you.

The Eilan Resort & Spa is a Hilton Grand Vacations property in Northwest San Antonio, near The Rim and La Cantera, featuring a Tuscan‑inspired design completed in 2011 and offering 165 guestrooms. It is a central element of the 120‑acre Eilan mixed‑use development, integrating lodging with offices, residences, retail, dining, and shared community amenities. The resort features a full‑service spa with 10 treatment rooms, approximately 14,000 square feet of flexible event space, and multiple food and beverage outlets including the Social restaurant serving breakfast and dinner, the Mercato coffee shop, and a seasonal pool bar.

Schedule: Monday thru Friday they work 8am-430pm, weekends 9am-530pm.

Extraordinary People, Exceptional Benefits:

  • Day 1 Health Benefits Eligibility: Excellent health care options, including medical, dental, and vision
  • Recognition Programs and Rewards
  • Travel Discounts Program
  • Outstanding Paid Vacation Program and Paid Sick Days
  • Employee Assistance Program that supports your physical and mental wellbeing
  • 401(k) program with company match
  • Tuition reimbursement programs
  • Employee Stock purchase program
  • Numerous learning and advancement opportunities and more!

 

*Eligibility: All U.S. regular full-time and part-time Team Members are eligible for a wide range of benefits. Team Members represented by a labor organization or subject to a collective bargaining agreement may have benefits that differ from other non-represented employees.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

 

What will I be doing

As a Housekeeping Runner, you will be responsible for carrying out the key duties of the position and supporting overall operational efficiency by performing the following tasks to the highest standards:

  • Provide customer service to guests, including information about resort services, activities and local attractions
  • Make sure that all requests are delivered in a timely manner and in working order.
  • Check storerooms for availability of cribs, high chairs, pack & play and bed rails and ensure they are in safe condition
  • Replenishes linen and guest amenities
  • Able to lift 75lbs; push/pull carts of 150lbs.
  • Carries out reasonable requests of supervisor or management.

To fulfill this role effectively, you'll need to possess the following minimum qualifications and experience:

  • Practical verbal and written communication skills. Ability to communicate well with guests in English.
  • Perform job functions with attention to detail, speed, and accuracy.
  • Physically able to work from a ladder, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals. can tolerate environmental factors such as humidity, cold/heat, dust, and noise.

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Hospitality industry