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Key Accounts Manager

Weekday AI

Bengaluru, Karnataka, India

  • Full Time
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About the role

๐—ง๐—ต๐—ถ๐˜€ ๐—ฟ๐—ผ๐—น๐—ฒ ๐—ถ๐˜€ ๐—ณ๐—ผ๐—ฟ ๐—ผ๐—ป๐—ฒ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ช๐—ฒ๐—ฒ๐—ธ๐—ฑ๐—ฎ๐˜†'๐˜€ ๐—ฐ๐—น๐—ถ๐—ฒ๐—ป๐˜๐˜€

๐—ฆ๐—ฎ๐—น๐—ฎ๐—ฟ๐˜† ๐—ฟ๐—ฎ๐—ป๐—ด๐—ฒ: ๐—ฅ๐˜€ ๐Ÿฒ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ - ๐—ฅ๐˜€ ๐Ÿญ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ๐Ÿฌ (๐—ถ๐—ฒ ๐—œ๐—ก๐—ฅ ๐Ÿฒ-๐Ÿญ๐Ÿฌ ๐—Ÿ๐—ฃ๐—”)

Experience: 5+ yrs

Location: Bengaluru

As a Key Accounts Manager, you will spearhead the development and execution of strategic initiatives that drive revenue growth and deepen client relationships across our most valuable accounts. Leveraging a consultative sales approach, you will identify key opportunities, negotiate mutually beneficial contracts, and ensure delivery excellence that exceeds client expectations. Your role will require a dataโ€‘driven mindset, utilizing CRM platforms to manage pipelines, forecast outcomes, and extract insights that inform crossโ€‘functional strategies. By collaborating closely with marketing, product, and support teams, you will shape the customer journey, turning insights into actionable plans that translate into increased lifetime value and market share. Your passion for relationship building and a relentless focus on results will position you as the trusted liaison between our organization and our highโ€‘impact customers.

Requirements

๐—ž๐—ฒ๐˜† ๐—ฅ๐—ฒ๐˜€๐—ฝ๐—ผ๐—ป๐˜€๐—ถ๐—ฏ๐—ถ๐—น๐—ถ๐˜๐—ถ๐—ฒ๐˜€

โ€ข Develop and execute account plans that align with corporate revenue targets and growth strategies.

โ€ข Build and nurture longโ€‘term relationships with executive stakeholders across key client organizations.

โ€ข Lead endโ€‘toโ€‘end sales cycles, from prospecting and qualification to negotiation and contract finalization.

โ€ข Utilize CRM tools to track engagement metrics, forecast sales, and report on performance to senior leadership.

โ€ข Conduct regular business reviews with clients to assess satisfaction, uncover upsell/crossโ€‘sell opportunities, and address any concerns.

โ€ข Collaborate with product, marketing, and delivery teams to tailor solutions that meet client needs and expectations.

โ€ข Monitor market trends, competitive activity, and client industry developments to keep the organization ahead of the curve.

โ€ข Mentor and coach junior sales team members on best practices and strategies for managing complex accounts.

โ€ข Prepare and deliver persuasive presentations and proposals that articulate value propositions and ROI.

โ€ข Ensure accurate and timely billing, invoice resolution, and renewal processes to maintain cash flow and reduce churn.

๐—ช๐—ต๐—ฎ๐˜ ๐— ๐—ฎ๐—ธ๐—ฒ๐˜€ ๐—ฌ๐—ผ๐˜‚ ๐—ฎ ๐—š๐—ฟ๐—ฒ๐—ฎ๐˜ ๐—™๐—ถ๐˜

โ€ข 5+ years of experience managing highโ€‘value B2B accounts in a fastโ€‘paced environment.

โ€ข Proven track record of consistently exceeding sales targets and expanding account portfolios.

โ€ข Strong negotiation skills with a history of closing multiโ€‘million dollar deals.

โ€ข Proficiency in CRM platforms such as Salesforce, HubSpot, or similar tools for pipeline and customer data management.

โ€ข Excellent communication and presentation skills, comfortable speaking to Cโ€‘level executives.

โ€ข Ability to analyze data, identify trends, and translate insights into actionable strategies.

โ€ข Experience working crossโ€‘functionally with marketing, product, and service teams to deliver integrated solutions.

โ€ข High emotional intelligence with a focus on building lasting client relationships.

โ€ข Selfโ€‘motivated, resultsโ€‘driven, and adaptable to changing business priorities.

โ€ข Strong organizational skills and a disciplined approach to followโ€‘through on commitments.