Strategic Projects Lead

About the Role

Lead high-value expert delivery projects for organizations working in AI research. This client-facing operations role spans expert sourcing, project fulfillment, and process improvement in a fast-growing AI marketplace.

What You'll Do

• Manage several expert delivery projects at once across human data and market research.

• Own client communications, share proactive updates, address screening requirements, and advise clients on project strategy.

• Recruit and reactivate experts from an internal network to meet project needs.

• Identify fulfillment bottlenecks and feasibility issues, then partner with engineering on product and process improvements.

• Build client relationships and grow accounts through reliable project delivery.

What We're Looking For

• Up to 3 years of experience, including early-career candidates, in consulting, project delivery, operations, or a similarly demanding environment.

• Experience owning projects end to end, including expert recruitment, client communication, and fulfillment.

• Strong communication and negotiation skills, including confidence engaging with enterprise stakeholders.

• A proactive, hands-on approach to identifying problems and proposing solutions in fast-paced or early-stage environments.

• A bachelor's degree from a well-regarded U.S. university or 1 to 2 years of experience at a high-growth startup.

• Marketplace, staffing, or AI-related experience is relevant.

Compensation & Benefits

Base salary: $120,000 to $160,000 annually. Visa sponsorship is available.

Location

On-site in San Francisco, California, United States, five days per week. Candidates must be based in or willing to relocate to San Francisco.