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Test & Equipment Technician

Asurion

Carmelray Industrial Park II – Calamba

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About the role

Independently execute frontline test and equipment support to detect, contain, troubleshoot, repair, and verify simple-to-moderate equipment issues while maintaining safety, quality, equipment availability, and disciplined escalation to B3 or Engineering.
  • Execute equipment setup, operation, inspection, preventive maintenance, calibration support, and frontline technical response in accordance with approved standards. 
  • Detect and contain equipment alarms, failures, test abnormalities, and out-of-specification conditions using defined OCAP and escalation criteria. 
  • Troubleshoot and resolve simple-to-moderate mechanical, electrical, test, or equipment issues using instrumentation, manuals, data, and established methods. 
  • Verify equipment recovery, test performance, and safe operating condition following repair, adjustment, maintenance, or containment. 
  • Perform and document PM, calibration support, equipment checks, repairs, spare-parts replacement, and maintenance history. 
  • Support equipment qualification, buy-off, engineering trials, installations, and controlled changes under Engineering direction. 
  • Collect and review downtime, failure, alarm, and maintenance data to support RCA, reliability, OEE, MTBF, and improvement activities. 
  • Execute approved corrective actions and support updates to OCAP, troubleshooting guides, PM standards, and technical documentation. 
  • Use equipment-health dashboards, automated workflows, digital knowledge systems, and approved AI-assisted troubleshooting resources. 
  • Escalate recurring, complex, systemic, or specification-changing issues to B3/P2 with clear evidence and troubleshooting history. 

Qualifications: Technical/Vocational diploma or Associate degree in Electronics, Electrical, Mechanical, Mechatronics, Industrial Technology, Computer Technology, or a related technical discipline. Relevant equipment or technical certifications are preferred. 


Experience 
• Typically 1–3 years of relevant test, equipment, maintenance, automation, or manufacturing technical-support experience. 
• Demonstrated ability to independently resolve routine and simple-to-moderate equipment issues. 
 
Core and Leadership: 
• Strong safety, quality, compliance, and standards discipline 
• Independent execution within defined procedures 
• Structured troubleshooting and fact-based problem solving 
• Ownership from containment through verification 
• Effective shift communication and technical handover 
• Team collaboration and basic coaching of less-experienced technicians 
• Continuous-improvement and recurrence-prevention mindset 
• Working knowledge of digital workflows and approved AI tools 

Functional: 
• Detect → Contain → Troubleshoot → Verify → Escalate by Complexity → Prevent Recurrence 
• Frontline equipment recovery and technical execution 
• PM/calibration compliance and maintenance documentation 
• Basic RCA/7QC and corrective-action support 
• Equipment availability, downtime, OEE/MTBF awareness 
• Lean/CI and reliability improvement support 
 
Technical: 
• Mechanical/electrical fundamentals - Proficient 
• Equipment setup/operation - Proficient 
• PM methodology/execution - Proficient 
• Calibration/metrology - Working Knowledge 
• Test/RF/instrumentation - Working Knowledge, where applicable 
• Troubleshooting/repair - Proficient 
• Equipment qualification/buy-off - Working Knowledge 
• Equipment FMEA/standards/OCAP - Working Knowledge 
• Reliability/OEE/MTBF - Awareness/Working Knowledge 
• Equipment health analytics and AI-assisted troubleshooting - Working Knowledge 

Mechanical/electrical fundamentals; equipment setup; PM; calibration; troubleshooting/repair; equipment qualification; basic reliability/OEE/MTBF awareness.