Account Manager
About the role
We are evolving our purpose to encompass the whole journey. We provide the essential building blocks—protein, calcium, vital vitamins—that work within. For the child building their first bones, or the teenager developing their full potential, Yoplait helps them Grow Strong. For the adult seeking the energy to conquer their schedule, or to preserve vital muscle and bone strength into later years, Yoplait helps them Stay Strong. One portfolio, one promise, for every stage of life.
Yoplait: Grow Strong. Stay Strong.
Why Join Yoplait
- Opportunity to shape the future of Yoplait's Wholesale and Convenience strategy.
- Exposure to senior leadership and high-profile customer relationships.
- Join an ambitious business investing behind category growth, innovation and healthier dairy.
- Work for one of the world's largest dairy organisations backed by the Sodiaal cooperative.
Responsibilities Position Overview - "Build the future of Yoplait's Wholesale & Convenience channel"
Reporting to the Customer Director - Channels, this role will lead the development of Yoplait's Wholesale, Convenience and Impulse business across key customers including Costco, SPAR group Bestway, Dhamecha & Parfetts, including unlocking new white space opportunities. The successful candidate will own customer P&Ls, build Joint Business Plans, unlock new distribution opportunities and drive profitable growth across branded and emerging channels.
This is a high-impact role with significant visibility across the UK business, requiring strong commercial leadership, strategic thinking and the ability to influence internally and externally. The role offers the opportunity to shape Yoplait's long-term route-to-market strategy within some of the fastest-growing channels in UK grocery. The ideal candidate will have entrepreneurial drive to develop current customers and a hunger to win new business.
Key Responsibilities
Key Accounts – Costco, Spar group, Bestway, Dhamecha, Parfetts and new white space opportunities.
Commercial Leadership
Own the customer P&L and deliver agreed volume, value, profit and market share targets.
Lead annual Joint Business Planning processes with key customers.
Negotiate trading terms, pricing, promotional plans and customer investment agreements.
Deliver clear return-on-investment analysis across all trade spend.
Customer Development
- Identify and secure new distribution opportunities across Wholesale, Convenience, Forecourts and Emerging Channels.
- Lead customer range reviews and category growth initiatives.
- Build strong multi-level relationships across buying, category, supply chain and senior customer stakeholders.
- Develop channel-specific growth strategies aligned to Yoplait's commercial objectives.
Channel Growth
- Accelerate Yoplait's penetration within impulse, food-to-go and forecourt environments.
- Leverage category insights and shopper data to identify incremental sales opportunities.
- Deliver best-in-class activation plans that drive availability, distribution and shopper conversion.
Cross Functional Leadership
- Partner with Category, Marketing, Finance and Supply Chain teams to deliver customer growth plans.
- Lead forecast accuracy and demand planning processes within the customer base.
- Champion execution excellence and continuous improvement across the channel.
Position Criteria
Essential
- Proven success managing national grocery, wholesale, convenience or foodservice accounts within branded FMCG.
- Strong commercial acumen with experience managing customer P&Ls and delivering profitable growth.
- Demonstrated success in customer negotiations, annual planning and business development.
- Ability to analyse data and translate insight into customer recommendations.
- Excellent stakeholder management and influencing skills.
- Experience working cross-functionally to deliver business objectives.
Desirable
- Experience managing customers such as SPAR Group, Costco, Booker, Bestway, Dhamecha, or regional wholesalers.
- Knowledge of chilled food or dairy categories.
- Experience using Circana, NielsenIQ or Kantar data.
- Clean driving licence.
Benefits
Opportunities to further your career.
Family-Friendly Policies.
Hybrid working.
Collaborative and new workspace with monthly team building events.
Generous matching pension scheme (L&G).
Company paid Dental Insurance (BUPA).
Company paid Private Medical Insurance for you and your family (BUPA).
Life Assurance.
25 days of annual leave (+ 8 Bank Holidays) and 1 additional day yearly from 2nd anniversary, up to 30 days.