Learning Strategy Supervisor

Agency:

Snow

Job Function:

Strategy and Planning

Job Subfunction:

Strategy

Job Description:

The Patient Support Services team at Snow creates and promotes patient support programs. Our team consists of specialists focused on helping brands deliver adherence support that meets patients’ needs. The programs we design are effective because they’re shaped by the people they serve. Our behavioral and learning strategists, service designers, and content creators develop experiences. Together, we create learning, support, and adherence solutions that enhance patient outcomes and business results.

Job Overview:

As a Learning Strategy Supervisor, you will assess health literacy, learning preferences, and behavioral techniques to inform patient education materials. You'll oversee the discovery of health literacy insights, recommend enhancements to patient engagement, and maintain relationships with internal teams, applying an EDI mindset and inQ framework to drive inclusive and effective learning strategies. You will also identify innovative approaches to broaden learning strategy expertise and support brand initiatives.

Responsibilities:

• Develop Learning Design Guidelines and conduct market research to inform brand strategies and tactical plans
• Collaborate with cross-functional teams to integrate learning design guidelines into creative and tactical development
• Apply insight findings to inform brand recommendations, communication strategies, and tactical plans
• Supervise and mentor Learning Strategists, presenting findings confidently to internal teams and client partners
• Lead and participate in new business pitches, internal workshops, and

client presentations, showcasing learning strategy expertise

• Foster productive relationships with internal teams, client partners, and senior clients, ensuring effective communication and collaboration
• Ensure all work is grounded in needs-based insights, brand opportunities, and a customer-centric approach

Qualifications:

• Bachelor's degree in Public Health or related field, with Master's degree preferred, and Certified Health Education Specialist (CHES) or CHES-eligible
• Proficiency in Microsoft Office and skills in assessing and applying health literacy, learning preferences, and behavioral techniques
• 5+ years of experience in Public Health, health promotion, or comparable studies, with 3+ years in an agency setting
• Solutions-oriented approach, with excellent communication and interpersonal skills, and ability to collaborate effectively
• Mastery of health literacy, andragogy, and behavioral theory to guide learning strategies and drive results
• Effective storytelling abilities, ensuring clear, relevant, and engaging communication grounded in learning design guidelines and best practices
• Ability to apply creative and innovative approaches to health education and promotion, with a focus on equity, inclusivity, and cultural sensitivity





$90,000 - $120,000

To the extent permissible by local law, Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager.

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For US Job Seekers:

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