Account Director
About the role
Bitdefender is a cybersecurity leader delivering best-in-class threat prevention, detection, and response solutions worldwide. Guardian over millions of consumer, enterprise, and government environments, Bitdefender is one of the industry’s most trusted experts for eliminating threats, protecting privacy, digital identity and data, and enabling cyber resilience. With deep investments in research and development, Bitdefender Labs discovers hundreds of new threats each minute and validates billions of threat queries daily. The company has pioneered breakthrough innovations in antimalware, IoT security, behavioral analytics, and artificial intelligence and its technology is licensed by more than 180 of the world’s most recognized technology brands. Founded in 2001, Bitdefender has customers in 170+ countries with offices around the world. For more information, visit https://www.bitdefender.com
- Drive new sales and revenue from prospective and existing client accounts within the assigned vertical
- Develop business plans to help achieve assigned goals and quotas
- Build customer relationships through consultative conversations to understand clients’ business objectives
- Manage the sales cycle from prospecting through to closing deals
- Identify new sales opportunities through networking and nurture them into lasting partnerships
- Support pipeline and account activity, including preparing timely proposal responses, tracking activity in CRM, contributing to forecasting, and conducting competitive research
- Build and maintain working knowledge of Bitdefender’s service offerings
- Provide professional after-sales support to strengthen client satisfaction and loyalty
- Develop account plans for named accounts to increase engagement value, with guidance from senior team members
- Monitor projects or campaigns to ensure they run smoothly
- At least 2-3 years of sales experience in the IT industry
- Knowledge of or experience in software sales, professional and/or managed services is an advantage
- Understanding of the sales process and account management, with an interest in opening up new markets
- Strong communication, presentation, and written skills in English and Mandarin
- Ability to build relationships, with a strong sense of accountability and ownership
- Ability to translate clients’ needs into solution requirements and clear value propositions
- Working knowledge of market research, sales, and negotiating principles
- Good organizational and time-management skills
- Sound business acumen
- Familiarity with MEDDIC sales methodology is a plus
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