Business Analyst

BUSINESS ANALYST – PERSONAL INJURY & COMMERCIAL – MELBOURNE, VIC

At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2026 and a Great Place to Work. As a leading global insurance and asset management brand, we prioritise care for our customers, the planet, and each other. We hire the very best people to further our commitment to caring and securing the future for our customers. 

We offer an inclusive workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back to the community and feel proud to be a part of an organisation doing meaningful work that matters while supporting sustainability, mental health, and well-being. 

Let’s care for tomorrow, so we can create a better future together, for everyone.

We are looking for a Business Analyst based in our Melbourne office who will primarily support our Victorian Workers Compensation business.

About the role 

The primary purpose of this role is to support the Personal Injury division by providing reporting and analysis which assists the business with running their business, understanding their experience and performance, and with the delivery of divisional strategies (including associated projects and initiatives).

• Develop and maintain regular and ad hoc reporting to assist in business decision making and support divisional strategy. This includes both internal reporting, and external reporting submitted to regulators and clients.
• Provide analysis to enhance and improve insurance processes; this includes reporting on claims performance and modelling financial outcomes.
• Proactively manage workflow to team deadlines, including managing stakeholder expectations regarding own resourcing and capacity.
• Adhere to Personal Injury Actuarial & Analytics standards regarding technical review, peer review, documentation and data governance.
• Collaborate, build and maintain strong professional relationships with internal stakeholders, demonstrating exceptional customer service.
• Assist with projects undertaken by the team and contribute to User Acceptance Testing (UAT) and as Subject Matter Experts (SMEs) on business projects to ensure the overall efficiency, functionality, accuracy and user experience.

About you

• Tertiary qualifications in a relevant discipline.
• Experience in a business analyst or data analytics role.
• Proven analytical and critical thinking capability to interpret a range of data, identify patterns, trends and links that inform judgements and solutions.
• Ability to interpret and analyse complex information, extract meaningful insights and evaluate options for decision-making.
• Ability to plan and prioritise effectively, organise tasks and manage competing resources and demands.
• Excellent verbal and written communication skills, capable of communicating with clarity, impact and influence.
• Technical skills (Microsoft Office suite including Excel, Programming Languages such as SAS, VBA, SQL etc.).
• A passion for leveraging emerging technologies to stay ahead in a rapidly evolving digital landscape

Benefits and perks

• Inclusive Culture: Join a supportive, open-minded team focused on customer outcomes, bringing your authentic self to work every day!
• Work-life balance: Enjoy our flexible, hybrid work arrangements, and tailored workplace adjustments, where possible.
• Career Development: Access mentoring, development and global mobility opportunities for growth and success, including access to over 10,000 learning resources.
• Financial and Well-being Perks: Enjoy discounts on Allianz products, retail, tech, and travel, plus financial wellness initiatives and the Employee Share Purchase Program- own a piece of your employer!
• For more details about our benefits, visit the Allianz Careers site. 

About Allianz Group

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us.  

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matters, and nurtures a culture grounded in integrity, fairness, inclusion and trust. 

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations. 

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation. 

Join us. Let’s care for tomorrow. www.allianz.com.au/careers  

Important Notice:

Allianz will never contact you from an email address that does not end with ‘@allianz.com.au’ or another official Allianz domain. If you receive an email from an address like ’[email protected]’” or ’[email protected]’, it is not from Allianz and may likely be a scam.

Examples of official Allianz email addresses à [email protected] | [email protected] | [email protected]

If you are unsure about an email, please contact Allianz directly through our official website or customer service number. Your security is our priority.