Marketing Manager - North
About the role
Job Summary
To drive growth and profitability in all assigned products through risk selection, pricing, negotiation, sales, retention, and quality service.
Job Accountabilities - Key Accountabilities
- Manage day-to-day operations within the assigned territory to achieve operational targets and strategic business objectives.
- Analyze business and customer needs, identifying opportunities to enhance processes, customer experience, and product offerings.
- Lead and deliver short-term projects (3 to 9 months) with defined scope, objectives, and outcomes.
- Develop, strengthen, and maintain profitable relationships with both new and existing customers.
- Support customers on loss prevention initiatives, claims-related matters, and product knowledge training.
- Conduct training and knowledge-sharing sessions for customers and internal business units on products and services.
- Provide technical consultation and practical solutions to address customer challenges and improve business performance.
- Build and sustain strong customer relationships through regular engagement and proactive account management.
- Anticipate customer needs and monitor market trends to recommend improvements and business opportunities.
- Investigate and resolve technical issues within the function, ensuring timely and effective solutions.
You are the heart & soul of Zurich!
At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives and constantly asking What can go right?
We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.
Let’s continue to grow together!
- Location(s): Penang (Northern Market)