Process Efficiency Lead (2 years fixed term contract)

Company:

Marsh

Description:

We are seeking an experienced Process Efficiency Lead to improve processes and ways of working across the region. The role is focused on increasing efficiency, reducing costs, improving quality, and supporting sustainable business improvements. 

You will lead regional process improvement initiatives from analysis through implementation, working with cross-functional teams and stakeholders to identify opportunities and deliver practical solutions. 

This role will be based in Warsaw and will be a hybrid position. 

We will count on you to: 

• Analyze processes and identify inefficiencies, risks, and improvement opportunities. 

• Lead regional process improvement projects from initiation to completion. 

• Design and implement solutions that improve efficiency, quality, and productivity. 

• Use data to identify root causes, support decisions, and measure results. 

• Work with cross-functional teams to map processes and develop recommendations. 

• Apply process improvement methodologies such as Lean, Six Sigma, or Agile. 

• Coordinate timelines, risks, stakeholders, and project communication. 

• Support the adoption and sustainability of improved processes. 

What you need to have: 

• Experience leading regional process improvement, optimization, or transformation projects. 

• Strong knowledge of process analysis, mapping, and continuous improvement. 

• Proven project management and stakeholder management skills. 

• Strong analytical, communication, and presentation skills. 

• Ability to manage multiple priorities and work independently. 

• Excellent spoken and written English. 

What makes you stand out: 

• Experience with Lean, Six Sigma, Agile, or similar methodologies. 

• Exposure automation, RPA, AI, or digital process improvement initiatives. 

• Experience supporting IT-related projects, such as system implementations, workflow automation, data initiatives, or technology-enabled business change. 

• Consulting, financial services, or insurance experience. 

• Ability to influence without formal authority in an international environment.

 

Why join our team:

• We help you be your best through professional development opportunities, meaningful work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can collaborate with talented colleagues and make a real impact for colleagues, clients, and communities.
• Our scale gives you access to a broad range of career opportunities, along with benefits and rewards that support your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.